Aug 19th 2017..I ordered free sample of the Neulift anti-aging cream and eye serum which I received with in 10 days. The understanding was the charge would be for shipping only. $4.95 and $5.95 was charged to my acct. I was out of town in Sept...returned home early Oct to find another shipment of the neulift creams for which I was charged $94.90 and $91.90.
After further review of my credit card statements I discovered I was charged $89.95 and $85.95 in Sept as well. I knew there was not any agreement I electronicall y signed to have shipments continue on a monthly basis when I ordered my free samples. I called the number on the packing list... the rep told me I had to cancel with in 2 weeks of the initial order. There was nothing stating that when I ordered the samples. I asked for a refund and was told they could not refund my money but could offer a 50% discount on future shipments. She kept trying to deal with me although I was obviously angry and said I wanted to cancel.
I called my credit card company to refute the charges. I dont know if this will have a positive result...it can take up to 60 days. In the meantime I am out $362.00
Beware of this scam
#2Author of original report
Tue, October 24, 2017
I called my credit card company to dispute the charges...I received a refund for all the unauthorized charges.