Newegg Support
USA#2UPDATE Employee
Fri, January 18, 2013
Dear Mr. Kirk,
We sincerely apologize for the inconvenience this error has caused you. Please send us your order information to [email protected]. It will be our pleasure to further assist you with this pending issue. Thank you for letting us know and we look forward to receiving your information. Have a great day.
Newegg Support
Retired in Las Vegas
Las Vegas,#3Author of original report
Mon, January 14, 2013
Yep..after a few days, they contacted their "Legal" department and came to the decision that they do not have to honor the advertised price, they have the right to falsely list items and withdraw them from the offer.
Newegg has been removed from our list of "Approved Vendors", they have demonstrated they do not care.
A dispute had to be launched with our creditcard company to block them from finishing the transaction because Newegg was holding the funds and planned to hold the funds for one calendar MONTH!!
The transaction occurred on Jan 6 and they planned to return the funds on Feb 4th (were assuming 2013).
Reading on Wikipedia, we learned a LOT about Newegg and the jokers that run the company. We have learned from this lesson and hope others will read their facebook page as well as Wikipedia and here (Ripoffreport) BEFORE subjecting yourself to a lot of wasted time and the experiance we had with dealing with Newegg.
Replacement vendors have been located, the items we needed wre now purchased elsewhere.
Retired in Las Vegas
Las Vegas,#4Author of original report
Mon, January 14, 2013
Yep..after a few days, they contacted their "Legal" department and came to the decision that they do not have to honor the advertised price, they have the right to falsely list items and withdraw them from the offer.
Newegg has been removed from our list of "Approved Vendors", they have demonstrated they do not care.
A dispute had to be launched with our creditcard company to block them from finishing the transaction because Newegg was holding the funds and planned to hold the funds for one calendar MONTH!!
The transaction occurred on Jan 6 and they planned to return the funds on Feb 4th (were assuming 2013).
Reading on Wikipedia, we learned a LOT about Newegg and the jokers that run the company. We have learned from this lesson and hope others will read their facebook page as well as Wikipedia and here (Ripoffreport) BEFORE subjecting yourself to a lot of wasted time and the experiance we had with dealing with Newegg.
Replacement vendors have been located, the items we needed wre now purchased elsewhere.