- Report: #1116503
Complaint Review: Newegg.com - Whittier California
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Author Not Confirmed
Why?
Newegg.com
9997 Rose Hills Road Whittier, California, USA
Phone:
800-390-1119
Web:
newegg.com
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Newegg.com false advertising scam tv samsung smart no return refurbished UN46EH6070 Whittier California
Report Attachments
The item for sale listed was blatantly falsely advertised as a SmartTV when it is in fact not one:
Samsung 46" 1080p 120Hz LED 3D Smart HDTV, UN46EH6070
I contacted Samsung and they informed that this was in fact not a SmartTV. The posting even has an image of the TV connecting to Samsung's smarthub showing Netflix, Facebook, and other smart tv features. Blatant False Advertising! Now I know why it's refurbished because everybody is returning them after learning they it is not in fact the TV they ordered. They even put a policy on this TV that there are no refunds. We'll see about that.
2 Updates & Rebuttals
Newegg_Support
Whittier,California,
Please Contact Us
#2UPDATE Employee
Mon, January 20, 2014
Dear Ian,
We are very sorry for the confusion that this situation created. If you need assistance with your return, please email us your account details to [email protected]. We will be happy to review the options to resolve your situation and make it right.
We look forward to hearing from you.
Newegg Support
Ian
California,Refund Given
#3Author of original report
Sat, January 18, 2014
They said since it was refurbished the 3rd party manufacturer had provided the information on the listing and they are removing it.
