- Report: #34521
Complaint Review: NEWPORT NEWS FCNB - BEAVERTON Oregon
-
Author Not Confirmed
Why?
NEWPORT NEWS FCNB
9310 SW GEMINI DR BEAVERTON,OR 97078 BEAVERTON, 97078 Oregon, U.S.A.
Phone:
800-296 7095
Web:
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NEWPORT NEWS, FCNB ripoff VALUABLE CUSTOMER FAITHFUL BILLPAYER DISABLED 1 MONTH abused & mistreated BEAVERTON Oregon
I HAVE BEEN A FAITHFUL CUSTOMER OF NEWPORT NEWS, FCNB
SINCE I CANT EVEN REMEMBER. ANYWAY, I HAVE NEVER EVER
INCURRED A LATE FEE AND ALWAYS ALWAYS PAY MORE THAN
MINIMUM AMOUNT DUE, BEFORE IT IS EVEN DUE. I WAS ON
DISABILITY FOR 1 MONTH, AND MANAGED TO MAIL THEM 5.00 FOR
THAT PARTICULAR MONTH. IV'E CALLED ON SEVERAL OCCASSIONS
AND DOCUMENTED TIME, DATE AND NAME OF PERSON I SPOKE
WITH. I BEGGED THEM TO REMOVE A LATE FEE ONE TIME....
EXPLAINING THAT I HAD SENT 50.00 OF THE MINIMUM 40.00 DUE
O BRING ACCOUNT UP TODATE AND NOW THEY ARE STILL CHARGING
ME LATE FEE FOR LAST MONTH, THIS MONTH AS OF THE 6TH, AND
I STILL OWE 95.00 AGAIN.
I ADVISED THAT I COULD EVEN SEND DISABILITY PAPERS AND
VOWED TO ALWAYS HAVE A BETTER PLAN FOR THIS TYPE OF
SITUATION. THEY ARE TOTALLY INSENSITIVE AND NOT CUSTOMER
ORIENTED, ONLY WANT THEIR MONEY AND THEN SOME....
I SHOPPED CONSTANTLY THROUGH CATALOGS, AT EDDIE BAUER
STORES. I VOW NEVER TO PURCHASE FROM THEM AGAIN AND
VOICED THAT I WILL HAVE TO CUT THEM OFF AND CONTINUE TO
PAY ONLY 10.00 (OR MAYBE EVEN 5.00) A MONTH FOR THE REST
OF MY LIFE. THEY DONT EVEN RESPOND, JUST SAY, "OK" AND
THEN DISCONNECT FROM ME. I FELT VERY INVALUED ON THE 2
DIFFERENT OCCASSIONS THAT I VOICED MY SITUATION TO 2
DIFFERENT OPERATORS.
THE POINT IS THAT SINCE THEY WERE NOT WILLING TO ASSIST
ME WHEN WE ARE ASSISTING THEM BY BEING CUSTOMERS ...THEY
WILLL NO LONGER GET 50.00 A MONTH BECAUSE I WILL NEVER BE
UP TO DATE W/MY ACCOUNT WITH THEM. AND I KNOW LEGALLY
THAT THEY CANNOT REFER ME TO COURT AS A MONTHLY PAYMENT
ARRIVES DIRECT TO THEIR COMPANY. AND I WILL ALWAYS SEND
FOR THE COPY OF THE CHECK COPY. AND EVER SO OFTEN CERTIFY
MAIL THE COPIES TO THEM SHWOING THAT THIS WILL STAND IN A
COURT OF LAW.
I URGE YOU TO ALL DO THIS.... PLEASE.
THANX ELIZABETH W.
EL CAJON, California
SINCE I CANT EVEN REMEMBER. ANYWAY, I HAVE NEVER EVER
INCURRED A LATE FEE AND ALWAYS ALWAYS PAY MORE THAN
MINIMUM AMOUNT DUE, BEFORE IT IS EVEN DUE. I WAS ON
DISABILITY FOR 1 MONTH, AND MANAGED TO MAIL THEM 5.00 FOR
THAT PARTICULAR MONTH. IV'E CALLED ON SEVERAL OCCASSIONS
AND DOCUMENTED TIME, DATE AND NAME OF PERSON I SPOKE
WITH. I BEGGED THEM TO REMOVE A LATE FEE ONE TIME....
EXPLAINING THAT I HAD SENT 50.00 OF THE MINIMUM 40.00 DUE
O BRING ACCOUNT UP TODATE AND NOW THEY ARE STILL CHARGING
ME LATE FEE FOR LAST MONTH, THIS MONTH AS OF THE 6TH, AND
I STILL OWE 95.00 AGAIN.
I ADVISED THAT I COULD EVEN SEND DISABILITY PAPERS AND
VOWED TO ALWAYS HAVE A BETTER PLAN FOR THIS TYPE OF
SITUATION. THEY ARE TOTALLY INSENSITIVE AND NOT CUSTOMER
ORIENTED, ONLY WANT THEIR MONEY AND THEN SOME....
I SHOPPED CONSTANTLY THROUGH CATALOGS, AT EDDIE BAUER
STORES. I VOW NEVER TO PURCHASE FROM THEM AGAIN AND
VOICED THAT I WILL HAVE TO CUT THEM OFF AND CONTINUE TO
PAY ONLY 10.00 (OR MAYBE EVEN 5.00) A MONTH FOR THE REST
OF MY LIFE. THEY DONT EVEN RESPOND, JUST SAY, "OK" AND
THEN DISCONNECT FROM ME. I FELT VERY INVALUED ON THE 2
DIFFERENT OCCASSIONS THAT I VOICED MY SITUATION TO 2
DIFFERENT OPERATORS.
THE POINT IS THAT SINCE THEY WERE NOT WILLING TO ASSIST
ME WHEN WE ARE ASSISTING THEM BY BEING CUSTOMERS ...THEY
WILLL NO LONGER GET 50.00 A MONTH BECAUSE I WILL NEVER BE
UP TO DATE W/MY ACCOUNT WITH THEM. AND I KNOW LEGALLY
THAT THEY CANNOT REFER ME TO COURT AS A MONTHLY PAYMENT
ARRIVES DIRECT TO THEIR COMPANY. AND I WILL ALWAYS SEND
FOR THE COPY OF THE CHECK COPY. AND EVER SO OFTEN CERTIFY
MAIL THE COPIES TO THEM SHWOING THAT THIS WILL STAND IN A
COURT OF LAW.
I URGE YOU TO ALL DO THIS.... PLEASE.
THANX ELIZABETH W.
EL CAJON, California
1 Updates & Rebuttals
Sarah
Newberg,Oregon,
U.S.A.
your wrong about some things...
#2UPDATE EX-employee responds
Sat, March 15, 2003
we can take you to court even if you only pay $5 a month... you NEED to pay at LEAST the MIN pynt a month to reage your acct every month. Because i'm not looking at your acct i suggest calling 1-800-234-3262 and asking them what the Min deliquant amount is, might be 15, 20, 30 depends on your bal... that is what you NEED to send in to avoid us taking you to court. $5 will NOT stop that from happening. Just some advice
