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  • Report:  #602570

Complaint Review: Next Warehouse Inc. - Internet

Reported By:
shopperman27 - San Francisco, California, United States of America
Submitted:
Updated:

Next Warehouse Inc.
14712 Franklin Avenue, Suite F Internet, United States of America
Phone:
1-877-235-6628
Web:
nextwarehouse.com
Tell us has your experience with this business or person been good? What's this?

I ordered an item from this company. When I received it, it was obviously used. The box was open, packaging material was missing, and the item did not work. I contacted the company requesting to return the item and receive a full refund. They did not respond to my request. I finally filed a dispute with my credit card company, then they responed to me. They agreed to offer a full refund including shipping and my return shipping costs once they receive the refund. I sent the item back to them and waited.



Delivery confirmation showed they received the item, but they did not issue a refund. After multiple phone calls and emails, I was never able to contact them and they did not respond to my calls...



I am very frustrated... I contacted PayPal who issed a credit to me for this purchase.  At least I got my money back.



Please stay away from this dishonest, cheating company...



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