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  • Report:  #255872

Complaint Review: Nextel - Motorola - Winchester Virginia

Reported By:
- Everywhere, Virginia,
Submitted:
Updated:

Nextel - Motorola
Nextel.com Winchester, 22630 Virginia, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been a Nextel Customer for 3+ years. Worked ok b4 the merge with Sprint. Currently i am on my 3rd motorola phone the i580. 2 times the facial LED became unreadable so i was sent a new phone. 3rd time now the volume goes up/down, up/down during the course of a conversation.

Between Nextel/Sprint & Motorola they have created (on purpose) a bouncing situation that neither will admit to or resolve. My clients do not want to talk with me on this phone. I have further lost days of work also.

In talking to other Nextel/Sprint customers some have expressed the same problems but will not be taken in by the time theft & frustration in dealing with the runaround desk.

If the support would be honest (sorry means nothing any more) about really bad semi-working phones then Motorola/Sprint would be compelled to not perform this disservice to anyone.

After the initial complaints about the i580 you would think it would be fixed & reissued. Now i have my 3rd i580 phone with the same problems.

With the none service i have been receiving you would think they would have some idea of how to better serve me. I have wasted hours & hours & hours with no solution.

Unfortunately the connectivity with Nextel is better than most providers for where i live.

Frustrated at the theft.

M

Everywhere, Virginia

U.S.A.


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