- Report: #173257
Complaint Review: Nextel Wireless Communications Incorporated - Charlotte North Carolina
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Author Confirmed
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Nextel Wireless Communications Incorporated
4800 Interstate 85 North Service Road Charlotte, 28206 North Carolina, U.S.A.
Phone:
704-597-5220
Web:
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Nextel Wireless Communication Incorporated ripoff This company wasted 4 hours of my time today. Sent me from Huntersville to charlotte for swap out of I730 phone. Did nothing for my signal strength. Charlotte North Carolina
I have read about the problems people are having with their I730 Motorola phones. Apparently someone other than myself is having a problem. I have no signal strength at all. All of my other company phones do not have a problem.
I went to an authorized Nextel dealer in Huntersville, North Carolina and asked for help. I spent over an hour inside while the young man reprogrammed my phone.
I left the store and the phone still does not have good signal strength. I brought it back to the store and the representative phoned the main store in Charlotte to ask for help. He told me to go to Charlotte and that "DAVE" would swap out my phone for a 35 dollar fee. I never caught Dave's last name.
I was very frustrated. I know that some of these people say they don't have a problem with their phones, "Robert from Bloomsburg Pennsylvania". But this is not my imagination. My phone sucks.
I spent 4 hours of my time today because Wireless Communications Incorporated led me to believe that they were going to fix my problem. I can not bill any of those hours to my client(s), instead I have to eat the time the I wasted there thinking that they would help me.
What the heck, I'm not going to get any where because they don't care if people are losing money as long as they are making money. Yes, I'll probably keep going to Nextel Cup Races and more than likely buy a different phone from Motorola, but not the local rep I am talking about.
I'm done with the I 730 Motorola phone. I am also done complaining.
Tim
Denver, North Carolina
U.S.A.
I went to an authorized Nextel dealer in Huntersville, North Carolina and asked for help. I spent over an hour inside while the young man reprogrammed my phone.
I left the store and the phone still does not have good signal strength. I brought it back to the store and the representative phoned the main store in Charlotte to ask for help. He told me to go to Charlotte and that "DAVE" would swap out my phone for a 35 dollar fee. I never caught Dave's last name.
I was very frustrated. I know that some of these people say they don't have a problem with their phones, "Robert from Bloomsburg Pennsylvania". But this is not my imagination. My phone sucks.
I spent 4 hours of my time today because Wireless Communications Incorporated led me to believe that they were going to fix my problem. I can not bill any of those hours to my client(s), instead I have to eat the time the I wasted there thinking that they would help me.
What the heck, I'm not going to get any where because they don't care if people are losing money as long as they are making money. Yes, I'll probably keep going to Nextel Cup Races and more than likely buy a different phone from Motorola, but not the local rep I am talking about.
I'm done with the I 730 Motorola phone. I am also done complaining.
Tim
Denver, North Carolina
U.S.A.
1 Updates & Rebuttals
Orlando
Vineland,New Jersey,
U.S.A.
old is better
#2Consumer Suggestion
Sun, March 05, 2006
new phones dont work as they look try getting a i90 or i95 no other phone gets better signal it only cost about $30-40.00
