Ordered a salute to service NFL hoodie on 11/14, received notification from seller that order was processing, next day order was cancelled. I called customer services, they said to check back and see if it becomes available. 4 days later the hoodie was available again, so I ordered it again. Same results, receive email confirmation that order was processing and item would ship in 1business day. Next day received email cancelling my order yet again. Refund pending. This is supposedly the official shop of the NFL, but with the poor sales practices I have encountered, I find it hard to believe