- Report: #1322812
Complaint Review: Nightmagic Cattery - Internet
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Author Not Confirmed
Why?
Nightmagic Cattery
Internet, USA
Phone:
518-514-8542
Web:
http://www.nightmagicdevons.com
Categories:
Business Rating:
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Nightmagic Cattery Karen Vance, Kelly Vance Never buy from this breeder. Unprofessional and unethical business. Internet
I am writing to share with you my experience in dealing with Karen Vance from Nightmagic Cattery. My husband and I have a cat and we were seeking a female Devon Rex. After extensive research and multiple emails to various breeders I decided to reach out to Karen Vance from Nightmagic Cattery. My initial correspondence was for the kitten availability and some general questions about her breeding company.
Karen Vance was a terrible communicator who never correctly answered the question that I asked in each email. Examples being that I asked about vaccinations and due dates of the next litter and she would reply back with a picture of another cat. I assumed that she was busy and just doing the breeding as a part time profession but later found out that was not the case. After 4 more emails I decided to put down a deposit for a kitten in the next litter due in 3 months. I repeatability would follow up every two weeks checking on the status. I found out after an additional email to Karen Vance that the cat mother gave birth to a litter. I asked for photos and requested a particular kitten in the photo. Another two emails later and Karen still did not confirm and then asked "What kitten did you want again"? During our communication, I felt like she was off but still proceeded as I spent so much time already on it.
We agreed on a delivery date and I provided my address and backup phone numbers. She advised me that her husband would deliver between 12-3pm. At 5pm my husband gets and call staying that he was outside of the apartment. We looked but did not see the car that he described he was driving. He then proceeded to say "Oh no, I went to next week's delivery address" He actually drove my kitten from upstate New York, 5 hours to Boston and not to my address in New York City. We called up Karen and advised her of the situation and she acted nonchalantly and asked when would we like the kitten re-delivered. We advised her sometime in the week and she proceeded to get flaky in her replies. We are not sure to this day as to what happened but we think she had another buyer and was reneging on our purchase. We threaten her with potential legal action via email and requested our deposit back. We received our money back 1 week later. To my surprise, this was the first thing she did without confusion and quickly.
I also found same and worse complaints about her online. Kittens delivered with heart problems and no vet documents. Vet document mailed later and looked faked. Please go to hot complaints dot com and rip off report dot com and search Karen Vance or NightMagic Cattery.
I`ve recently communicated with another reputable breeder and was told that Karen never lets anybody inside her house which leads to suspicions of what conditions her cats live in and how many of them she has. The address of the Cattery is not stated on the website. I suspect this cattery is fishy and would strongly recommend not to buy from them.
I wanted to share this story with you in the hopes that no one else has to experience this unprofessional and unethical business dealing with NightMagic Cattery.
