I hired Nixon to install my hard wood floors and that was the BIGGEST MISTAKE in my life. First of all, Nixon did not even install the wood floor himself. Unbeknownst to me, Nixon had a Spanish guy come and install the floor. A week after the installation was done the wood floor started to cup which is a reflection of moisture underneath.
I contacted Nixon and he sent the Spanish guy who installed the floor to look at it afterwards. That was when I realized it was not Nixon who installed the floor. The Spanish guy acknowledged he did not follow the right procedure when he said “Nixon did not pay me for that.” His statement told me that Nixon was not following the right installation procedure. I am an attorney so wood floor installation is not my field of expertise so I believed Nixon when he said it was ok.
The more I looked at the floor I became more concerned that my floor did not look right so once again called Nixon and conveyed my concern to him. Unfortunately, he did not listen and told me to get an expert floor installer to look at it. Well, I heeded his advice and brought another expert installer and the installer was shocked on how bad the floor was cupping. When I told Nixon what the expert installer said Nixon replied that the other installer was an idiot.
The expert asked me which type of glue Nixon used so I contacted Nixon regarding the glue he used. Nixon said it was the “very best in the world” but it took him 4 hours to give me a name. On top of that he did not want to give me the receipt reflecting the type of glue he claimed to have purchased. When I asked Nixon to make the repairs he said he would if I paid him more….. what nerve and unprofessionalism he has. Nixon is a fraud and his so called warranty is worthless. I am going to have to replace the entire wood floor but I plan on exposing how dishonest and incompetent his work really is.