- Report: #1113532
Complaint Review: No More Rack - Salem Wisconsin
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Author Not Confirmed
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No More Rack
Salem, 53168 Wisconsin, USA
Phone:
182005389798
Web:
Categories:
Business Rating:
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No More Rack I bought 2 iRola tablets for Christmas and neither work. they do not work at all. and they wont take back Salem Wisconsin
I bought 2 tablets for $59 each this was said to save me $140 each, my son opened them on Christmas and they do not work, we followed the instructions and never worked. I contacted No More Rack and they said they are not responsible for the items and sales was final. But this statement did not come via email at time of purchase and not included in packages when mailed. iRola is not available the number is no longer in service. How does Nomorerack sell items that are not with a real company this will ruin Nomorerack account. I will make sure everyone I deal with will not order from nomorerack.com.
I ended up at Best Buy to buy the Samsung Gal. 3 for 149$$$ and it works.
So unhappy that they can not stand behind they took my money but wont take the product that does not work back.
Patti in Wisconsin
2 Updates & Rebuttals
Honestmommy
Salem,Wisconsin,
nom orer
#2Author of original report
Thu, January 09, 2014
Response is that I have emailed Michele and Cecelia at your company and was told Nomorerack.com can not take this product back. So I did try your customer care before filing with Ripoff Report. Check with Rep michele she has contact Info for me if you will credit my Paypal account.
Nomorerack.com Customer Care
New York,New York,
NoMoreRack.com - Customer Care
#3UPDATE Employee
Thu, January 09, 2014
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected] ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
