Noble House
Overland Park,#2REBUTTAL Owner of company
Tue, July 31, 2012
As a long time employee @Noble House. I take exception with this individuals statements regarding our rating with the Better Business Bureau and the # of lawsuits that Noble House is or has been involved in. If you check on line you will find that Noble House jewelry has no rating from the BBB. But dig a little deeper and you will also find there are 0 complaints and 0 unresolved issues. A far cry from an unsatisfactory rating that this person reported. There are also no references to any lawsuits past or present .Again a far cry from the complainers "list as long as his arm" these unsubstantiated libelous claims should not be allowed to appear on your website. An upset customer will often go to great lengths to try to achieve what they want. We make no apologies for our store policies and post them throughout our store. We try our best to give our customers the best value,quality, and service but unfortunately you can't always make everyone happy. It is my feeling that claims as inflammatory as these should be substantiated before being set out for public consumption. Yours respectfully, Jack Nelson