- Report: #1043437
Complaint Review: nomorerack - Internet
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Author Confirmed
Why?
nomorerack
21 dutch mill rd Internet, United States of America
Phone:
Web:
www.nomorerack.com
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nomorerack I order a MID 7" tablet and it would not turn off returned March 19, 2013 no refund yet, Internet
I order an 7 " andriod tablet for 72.00 back in March for a birthday gift for my 11 year old grand daughter. Once I open it to see if it work it would not stop caliburating or turn off. So I contact nomoreracks. They sent me return information to No More Rack 21 Dutch Mill Rd Ithaca, New York 14850. So as time as gone by with daily emails as April 19th approach I yet to hear from any one about a refund. Same copy and pasted email about how customer service work around the clock to satifiy there customers.Please help with this matter.
2 Updates & Rebuttals
chania
Fort Worth,Texas,
Damaged "7 inch Tablet
#2Author of original report
Tue, April 16, 2013
Just an update after a month of emails daily I finally got a credit that I have to use with there website. Wish me GOOD LUCK I will never use this site again.
Nomorerack.com Customer Care
New York,New York,
NoMoreRack.com - Customer Care
#3UPDATE Employee
Tue, April 16, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected]. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
