- Report: #909835
Complaint Review: NoMoreRack.com - Internet
Reported By:
Anonymous -
Santa Cruz, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
NoMoreRack.com
Internet, United States of America
Phone:
604-366-6183
Web:
www.nomorerack.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NoMoreRack.com Refusal to refund ~ fraud, Internet
Stay totally clear of a daily deals website called: nomorerack.com!! It is absolutely the WORST company I have ever dealt with. Try getting a refund for something you have to return. They actually REFUSED an item I paid good money to return, and it was shipped back to me, marked "REFUSED and Postage Due" ! I was astonished. Since then I have gotten nothing but run-around through emails and their off-shore "customer service" call center.
Their tactics are apparently to make you so frustrated and angry that you finally give up trying to get your money back. Their customer service is the worst, bar none. Surely there must be some way out there to shut them down.... Polar opposite example: (((competitor's name redacted))). They are the gold standard of customer service. Absolutely the best........ Just sayin'
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
Their tactics are apparently to make you so frustrated and angry that you finally give up trying to get your money back. Their customer service is the worst, bar none. Surely there must be some way out there to shut them down.... Polar opposite example: (((competitor's name redacted))). They are the gold standard of customer service. Absolutely the best........ Just sayin'
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
1 Updates & Rebuttals
Vincent111
Vancouver,British Columbia,
Canada
Re: Refund/Order Concern
#2UPDATE Employee
Fri, July 20, 2012
Hello,
Vincent here from Nomorerack and I wanted to thank you for bringing this to my attention and I do apologize for the concerns on your order and refund.
I would like to look into this further and get this resolved for you but in order to do so, could I ask that you email me directly (email below) with your name and details so I can properly review and get this taken care of.
Sincerely,
Vincent D.
Customer Experience
[email protected]
