- Report: #1434564
Complaint Review: Nonprofit Megaphone - Chicago Illinois
Reported By:
John -
Chicago, Illinois, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Nonprofit Megaphone
Chicago, Illinois, United States
Web:
nonprofitmegaphone.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Nonprofit Megaphone Grant Hensel Cheated Us And Would Not Refund Money Chicago Illinois
We requested for Nonprofit Megaphone to help us manage the Google Ad Grant, but in the process of them running the grant for us, we found out that they were charging us but not doing the actual management. Also, we lost the grant due to them not knowing Google's policies and not using best practices. I was thrilled when we moved companies away from them, as they not only didn't help, but they pushed our organization back quite a bit. We are a relatively small nonprofit with less than 30 staff and we would never work with Nonprofit Megaphone again.
I would highly recommend you stay as FAR away from Nonprofit Megaphone as possible. Waste of time and money. Don't be fooled by how 'nice' and 'passionate' the people are, like we were.
2 Updates & Rebuttals
Grant
Chicago,Illinois,
United States
Following up
#2REBUTTAL Owner of company
Thu, October 25, 2018
Hello - this is Grant Hensel, the owner of Nonprofit Megaphone, following up. I have not been contacted by the individual who posted this complaint. If you are the individual who posted this complaint please do give me a call, my cell phone is 773-632-7376. We have been through our records again and have never had a client who lost the grant during our management. I would love to talk with you and hear your story!
Grant
Chicago,Illinois,
United States
Response from Nonprofit Megaphone
#3REBUTTAL Owner of company
Fri, May 18, 2018
Hello,
This is Grant Hensel, the owner of Nonprofit Megaphone. I was so sorry to see this review posted here. I have gone through our records, and we have never had a client that we were working with lose the Google Grant during the time that we were working with them, to my knowledge? I would love to learn more about this situation.
Please feel free to calll my personal cell phone at 773-632-7376 and we will make this situation right. We have a 1 month free trial program, so based on your review I am guessing that you became a paying client after that trial? I am more than happy to provide a refund. Just give me a call and I will personally make sure everything gets resolved for you.
Thanks,
Grant
