- Report: #1208665
Complaint Review: Nordyne heat pumps - O'Fallon Missouri
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Nordyne heat pumps
8000 Phoenix Parkway O'Fallon, 63368 Missouri, USA
Phone:
800-422-4328
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Nordyne heat pumps David Vinson HVAC Contractor6536 Co. Rd. 151Calera, AL 35040 Like so many other reports I have read I see that I am not the only one who has been ripped off by Nordyne. In the first three years after purchase, I have had to have freon replaced at a cost of $600 ea time for something I purchased an extended warranty for. NOBODY at Nordyne cares that their product and warranty are worthless and they don't care about their product problems or worthless warraanty. O'Fallon Missouri
I purchased a Nordyne heat pump about 3 years ago to replace my 15 year old unit that had never given me any problems considering it's age. I assumed that for the price I paid that it would last as least as long as my old unit....but in about 4 months it began to leak freon and I was responsible for their defective product. Had it fixed at my expense because they said it wasn't covered by my $600 extended warranty or even the factory warranty. After I paid one time, I had to pay to have it fixed a second time at my expense. (This problem also plays havoc with your light bill too.) After the third time I paid to have it repaired, I begin to think it's going to be cheaper to buy a real heat pump from a reliable dealer and save money in the long run and just charge it to experience. Nordyne will not even act like they care about your problem with their product. Nor does anything they have in writing in their warranty have any value, it's not worth the paper it's written on. Buyer beware: Stay away from Nordyne!!!!
Gerald
Randolph, AL
