- Report: #1198225
Complaint Review: North American Power & Gas LLC - Norwalk Connecticut
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Author Not Confirmed
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North American Power & Gas LLC
Twenty Glover Avenue Norwalk, 06851 Connecticut, USA
Phone:
888.313.9086
Web:
http://www.napower.com/
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North American Power & Gas, LLC Teaser Intro Fixed Rate to Gouging Astromical Variable rate Norwalk Connecticut
North American Power & Gas teases you with a low fixed rate and then hopes you forget to cancel when the contract period ends. I was in a rate plan of 5.99 cents per kWh. At the end of the contract, it jumped to 12.99 cents per kWh!! And at this time the "price to compare" of the default variable rate at the main utility company (First Energy) was only 6.76 cents! I looked on the state of Ohio "apples to apples" comparison and North American Power had the highest variable rate. Obviously this is how they make their $ by scamming people with a low rate and then hoping they fall into their astromically high rate at the end of the contract. And they said they mailed me a letter stating my contract was about to expire - I swear I never received this. I understand variable rates fluctuate with the market, but charging double what the "price to compare" default variable rate is equates to sheer greed, gouging, and unethical business practices. I will be sure to avoid them in the future and you should too!
Perhaps this is all "legal", but it certainly isn't ethical. For example, have you ever seen one gas station charge double what another gas station in the same area does? Likely no! North American Power is just trying to trap people so they can rape their wallets. And this is just greed to try to charge so much more than the market rate. This is a freaking utility company! They are going to make their $ anyway (it's not like we are all going to stop using electricity), so this is just pure greed to gouge like this! AVOID NORTH AMERICAN POWER & GAS, LLC (a.k.a. greedy price gouging unethical scammers)
