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  • Report:  #1273147

Complaint Review: North Phoenix Pawn - Phoenix Arizona

Reported By:
Deborah - Phoenix, Arizona, USA
Submitted:
Updated:

North Phoenix Pawn
10620 N. 19th Avenue Phoenix, 85029 Arizona, USA
Phone:
6029951370
Web:
http://www.arizonapawngroup.com/north-phoenix-pawn.php
Categories:
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I paid $10 within the past 30 days for the background check, which was to be applied to the sales price of a gun if I passed.*  I passed. Today I chose a gun at the posted price of $139.95.  The price was shown on a tag directly in front of the gun that the associate took out of the case.  The [price, therefore, was $129.99.

She took the tag and the gun to the register as I watched.  She was extremely hostile to me while she did this and that with the paperwork.  I was actually afaraid to be there, but I had paid money and so went through with the transaction. Eventually, she printed a receipt and I signed hurriedly.  On the way home, I saw that she charged me $149.00:  She overcharged me by $20.00.

I called just now and someone there tried to tell me that that the gun next to the one I bought was $139.99 but the one I bought was $149.99.  That is nonsense.  A lie.  I was right in front of the gun and watching.  However, if it were $149.99, which it was not, the $10 background check fee was not deducted as promised. 

 I used a debit card for this transaction.  The card company is too busy to take my report at this time.

 

*On the phone a few days ago, someone there told me that they almost never have guns for less than $200.00 and would not have any in stock until after the first of the year.  That would be outside of the 30-day window for the background check and I would have to pay them again to run a background check.



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