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  • Report:  #1199988

Complaint Review: Northern Leasing Systems - New York New York

Reported By:
Linda - Puyallup, Washington,
Submitted:
Updated:

Northern Leasing Systems
132 West 31st Street 14th Floor New York, 10001-5095 New York, USA
Phone:
866-781-0440
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

This company is completely fraudulent and rude to boot.  I was approached in Sept, 2013 to reduce " the amount of charges billed to me by credit card companies" in my small business.  They said the conversation was being "recorded".  The person I spoke with was very friendly and cordial...in the beginning.  I received a couple pages to fill out but she said she " already had all my info so just initial in the first highlighted spot and sign in the second"  All thru our conversation I repeatedly told them I would use their services but I DID NOT want to change processors.  That I was very happy with my currentprocessor.  They assured me nothing would change as far as my processor was concerned.  They were merely a credit card service provider that contacted small business to make them aware that they could get lower rates and save tyhem money.  They said I needed a new machine even tho I owned my current machine.  They said my currant machine was obsolete and couldn't be reprogrammed with the new rates.  The machine came in just a couple days and looked like it was a throw back to the dinosaur!!  I complained that they had sent me old used equipment and a premium price.  Then the nastiness started.  Got my first bank dstatement and found that my processing had changed to another company and the "new rates and charges"  were alot higher.  I immediately called the new processor and asked them where they got authorization to take over my account.  They said i had signed a lease with them.  I tolf them I had not so they faxed over a copy of Northern Leasings agreement....all filled out I might add...the paper that I only had to initial and sign...yep..the girl (Sara) filled it out..  They highlighted the top of the agreement.  Northern leasing sent me a Merchants Agreement and told me it was their contract.  So in intialling and signing I had inadvertantly signed an agreement to a new processor.  I had asked the rep about the header and she blew it off saying that they were a Merchant Service Provider...providing rates and savings for small businesses.  I again reiterated the fact that they were not changing my processor and she again assured me..NO.  Upon receiving my first bill at the wrong amount by 20$ for the machine and seeing my first statement from the bank I called Northern Leasing.  Hmmm...the girl I had spoke with had been moved to another part of the company...no longer available to me.  I was given over after several phone calls to Mr. Sherman.  I feel I only recieved a call from him because I stopped them from withdrawing from my bank account.  What a gem this guy is!!  I explained all the fraud to him and ask to cancel.  He said I signed an agreement and they would sue me.  I told them all of the conversations had been recorded and would back up what I was saying...hmmmnot to be found!!  I said I was returning the credit card machine because they had lied and the machine was older then the one I already owned.  Mr. Sherman said I could not return the machine and if I didn't stick to the agreement I would have to pay 3,000$ for the machine.  I returned it to the person who sent it to me at Northern Leasing in Addison, Tx and still have the FedEx invoice to prove that.  Mr Sherman said that was the wrong place to send it and to get it back or pay for the machine.  I tried to get it back but they never returned it to me.  I tried again to reach the place where I sent it and found that the number is disconnected and there is no Northern Leasing listed in Addison, Texas.  Thankfully the guy had to sign for the machine thru Fed Ex to receive the machine.  These people call me every month if I am one day late.  Now I'm rude back.  I refuse to pay what they bill me and only send them the amount that is on my contract.  How do I get out of this without them attacking my credit?  Anyone else in this same boat...same stoy?



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