- Report: #1060430
Complaint Review: Northern Tool Co - Internet
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Author Not Confirmed
Why?
Northern Tool Co
Internet, USA
Phone:
18002210516
Web:
northerntool.com
Categories:
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Northern Tool & Equipment co. The Forearm Forklift Lifting Straps I purchased and used twice, broke in half. Refused to replace or refund because of age of product. Internet
I purchased Item 14305-Forearm forklift lifting straps in 2007. I did not use them for a year, but kept them in their container in my pantry/tool room. I used them twice, and then this last month, 2013, my neighbor was helping me lift a smallish refrigerator and i said, "Wait, I have just the thing!" As we were going down 5 steps, one of the straps broke almost cleanly intwo and dropped the refrigerator on the floor.
I explained to Northern Tool, that they had been kept clean and almost unused in my house (as this is not the type of tool you might use frequently) . I asked for a refund and they almost laughted at me. They said this tool only had ONE MONTH warranty.
I replied nastily that I saw they were aligned with H***** F******, so no wonder their product was shoddy. The straps look like new, even now, although the one is snapped in two.
Carol
Hilliard,FL
