- Report: #139186
Complaint Review: Northwest Glass Art - Lynnwood Washington
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Author Confirmed
Why?
Northwest Glass Art
4320 196th S.W. Suite B 626 Lynnwood, 98036 Washington, U.S.A.
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Northwest Glass Art ripoff Lynnwood Washington
*Consumer Suggestion: How long have you waited?
*REBUTTAL Owner of company: More info Whats your order number?
*Author of original report: why dont you answer e-mails?
*REBUTTAL Owner of company: LOL I'm not trying to lose money
*Author of original report: "Working on it my A$$"
*REBUTTAL Owner of company: .... You received an immediate refund.
I wish I had checked this page before I ordered from northwestglassart.com It would have saved me 110 bucks. Yes their art looks good on the internet, and so do their prices. But unless you want to get ripped off DONT'T order from them. I have e-mailed them many times, they never answer, I am trying to locate a phone number but there is none listed. I am VERY pissed off and would like to meet face to face with the owner.
Nicholas
prescott, Arizona
U.S.A.
Nicholas
prescott, Arizona
U.S.A.
6 Updates & Rebuttals
Greg
Lynnwood,Washington,
U.S.A.
.... You received an immediate refund.
#2REBUTTAL Owner of company
Sun, April 24, 2005
Well, I'm not sure why you are so angry. You received an immediate refund. That I issued I might add. Sometime's we are not sent the information needed by that credit card processor. Your's was one of those cases. When it was discovered, you were issued an immediate refund (within an hour). If we were rip off artist's we wouldn't be issuing refund's. As far as the e-mail, we have an alterante e-mail that was sent with your receipt. You could've contacted us and gotten a response that way. We tried a 800 number which cost's .25 a call. But our competition was blowing our phone's up, so we bagged that. I will say I am sorry your experience with us was not a good one. But it is no way typical of our service. These thing's go with the territory I guess.
Nicholas
prescott,Arizona,
U.S.A.
"Working on it my A$$"
#3Author of original report
Sat, April 23, 2005
You piece of $h!t. You didn't state you gave me a refund, I did. I got a refund because you and your business are shady and I hope that your business does not succeed. Seems that you need to work faster on getting your e-mail "issues" straight, becuase it seems you have had "issues" for a while now. If you have "issues" with your e-mail, why don't you have a business contact phone number so customers can get in contact with you???? I think that you don't have any "issues" with your e-mail and you are just a lazy scum bag looking to get something for nothing. Oh yeah, why didn't you post my review of the product that I ordered? Is it because I told the truth? HUH?? Yeah thats what I thought. Have a nice life....well not really.
Greg
Lynnwood,Washington,
U.S.A.
LOL I'm not trying to lose money
#4REBUTTAL Owner of company
Sat, April 23, 2005
Yeah right, I'm not trying to lose money. I gave you the refund. As I've stated, we have e-mail issue's and our web host is "working on it"
Nicholas
prescott,Arizona,
U.S.A.
why dont you answer e-mails?
#5Author of original report
Thu, April 21, 2005
Why are you responding now? I only tried e-mailing you for 2 weeks, and now your responding???? I don't get it!! My order number was #5826, but since writting the complaint here I got a full refund from paypal and then I took my money and business elsewhere. Now if your willing to give me what I originally ordered half off and actually send out the merchandise, that would be great but until then I will have no business with your company. Have a great day.
Greg
Lynnwood,Washington,
U.S.A.
More info Whats your order number?
#6REBUTTAL Owner of company
Thu, April 21, 2005
Whats your order number? Or last name? I will make sure this is taken care of.
Joseph
Williston,North Dakota,
U.S.A.
How long have you waited?
#7Consumer Suggestion
Mon, April 18, 2005
I bought an item from this company. I did recieve my item. They are just slow and do not answer their emails. It might help to let them know you are contacting the proper officals in an email. Recommend not doing business with this company.
