- Report: #1281843
Complaint Review: Norton - Internet
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Author Not Confirmed
Why?
Norton
Internet, USA
Phone:
877-294-5265
Web:
www.Norton.com
Categories:
Business Rating:
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Norton Unauthorized charges/SCAM Do not know California
Fortunately I am on top of my accounts. Just had an unauthorized charge for $96 and change from Norton. This is a flat out scam. After notifiying my bank, and filng a claim, I decided to call the number linked on the fraugulent charges, Speaking to an obviously foreign woman I proceded to tell her that these charges on my account are fraudgulent and I sugest they reverse them immidiately, as my bank has been notifyed. She proceeded to ask me what the AP number was on the charge. I tell her this number then she proceeds to ask me my email address. When asked why she needed it she said it was attached to the order and she needed it in order to find the order and do something about it. At this point I told her as I laughed "Like hell I'm giving you my email address! So you can violate my person further?"I then told her this is a fraudulent charge for the fact that I buy my Nortons at Wal-Mart, and have for years now. So it is impossible for any recurring charges period. I then told her that it was okay I would let my bank handle it, and I am pursuing legal charges and hung up. My bank assures me that the charges will be reversed and money returned by next week at latest. Hopefully that will be the case.
