Undisclosed
Newark,#2UPDATE EX-employee responds
Fri, May 07, 2004
This company is the most bizar, wierd, odd thing I have ever sen. It's bothersome because if they did what they said they would do, at every level of the business, it would be a great company. Instead, they seems to deliberately find ways to screw people. I hope they die on the vine! Actually, it's just a matter of time.
Melvin
Charlotte,#3UPDATE EX-employee responds
Thu, May 06, 2004
Gloria, I feel your pain. I worked for norvergence about 2 weeks ago. They laid off about 500 plus employee's when I was in training. The Problem with this application is Norvergence is getting paid upfront for services they haven't yet installed at the customer location. As soon as the Matrix box is installed the bank releases funds to norvergence. Example: Gloria, let's say your total expenses for your company is 1,000 a month. Norvergence will give you a discount 0f 15% - 25% approx. Let's say 15% $1000.00 - 15%= 850.00(total new cost) - $79.00(t-1)- $90.00(6 cell phones)- $36.00(3 toll free #'s)= $645.00(matrix box)this cost is what you will finance with the bank. The $205.00 is what you will pay to norvergence for services rendered. Now, Gloria let's fiqure out what your cost will be to the bank. i.e. $645.00 div. by .0227 = $28,414.10 this amount is what norvergence will get from the bank without your services being installed. The problem with this application is the customer is really getting shafted because you are paying for services upfront for 5 years regardless of bad customer service and you can't do anything about it because you signed a iron clad contract with the bank. Enclosing, I was very excited to be laid off from this company. Let me correct something I was laid off because I didn't know my scripts verbatim. I was fighting with myself if I truly wanted to work for a organization who didn't treat their customers and employees with respect. So, Gloria it is what it is. You can sit around and let your blood boil or do something about. Good Luck Man On Fire