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  • Report:  #1377977

Complaint Review: Nouveau Restor Products - Internet

Reported By:
Janet - Pontotoc, Mississippi, USA
Submitted:
Updated:

Nouveau Restor Products
Internet, USA
Phone:
866-471-8407
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

 I purchased a free trial size nouveau skin cream and eye serum for only S&H on both products. Which were $4.94 on the skin cream and $4.97 on the eye serum. I ordered these on 5/11/17. I received them on 6/1/17. When I checked my bank account today 6/8/17, I found 2 charges on my bank account for a total of $174.91 for the skin care and eye serum. When I called the company to find out what these charges were for, agent 017 (Kelly) said it was for my subscription for the 2 products. I said I just wanted the trial size. Agent 017 said they do not send out trial sizes. They send a full month's supply and you are suppose to cancel your subscription 14 days after you order it. But none of this information was on anything I read. I ask about returning it, seeing as how I had only had it 5 days, but no, it was pass this 14 days. All I could get done was them to cancel any more subscriptions. One hard lesson to learn. Cost me $174.91 out of my disability check of $717.00, I just hope they don't charge anymore to my debit card.



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