- Report: #1426219
Complaint Review: Nouveau Restor -
Reported By:
Julie -
Vancouver, Washington, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Nouveau Restor
United States
Web:
Noveau Restor.com
Categories:
Business Rating:
(0)
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Nouveau Restor Misleading advertising Internet
I purchased the trial products Nouveau eye serum and moisturizer for about $4.94 ea. For shipping costs...which were shipped together; therefore should have been one flat shipping fee of $4.95 for both... secondly after having the product a short time...I notice they have withdrawn $89.00 out of my account...when I contacted them they replied that it's in their fine print contract if they don't hear from you after 14 days you are billed for the full 30 day supply which they claim is what they give you as a trial for 14 days...VERY SHADY ANDROID MISLEADING ADVERTISING in my opinion...I told them (which I believe they are counting on) most people will not swe or even notice the fine print in this contract for something they just believe is a trial product @ shipping price only with no other steps needed..Finally after telling them I would file a complaint they agreed to credit me back $67 of the $89 because of course it was past the 14 day period and I had not contacted them they also cancelled any need for further agreement or contract...even though I thought the product was pretty good...I would not want to deal with a company that I feel misleads customEra and is like pulling teeth to get your money back which was just taken without any notification other than fine print in a contract that I did not even see at the time I signed up!! Very disappointed!!!
