Manager @ NRA
#2UPDATE Employee
Mon, July 08, 2013
All the calls are recorded are monitored. We have an employee that maintains and monitors all of our FDCPA policies and procedures to ensure that we as a staff follow them to the letter of the law. Our staff is not allowed to insult, use profanity, bully, harass, threaten or abuse any consumers. Our office is a voluntary company, no one is required to pay us, nor do we believe in harassing people to resolve their debts. We offer a resolution, a settlement plan, and a payment plan for the consumers who are interested in clearing up their old debts / collections.
We provide all of our arrangements in writing to ensure we uphold our agreement. We do not believe in providing our physical address to ensure the safety of our staff. We do however, offer several different options for communication with us corresponding to our PO BOX address, email, telephone, or fax. We in no way are attempting to hide or deceive consumers. We are a registered, licensed, and legitimate company trying to offer consumers a voluntary option to resolve their personal debts.
Manager @ NRA
#3UPDATE Employee
Mon, July 08, 2013
All the calls are recorded are monitored. We have an employee that maintains and monitors all of our FDCPA policies and procedures to ensure that we as a staff follow them to the letter of the law. Our staff is not allowed to insult, use profanity, bully, harass, threaten or abuse any consumers. Our office is a voluntary company, no one is required to pay us, nor do we believe in harassing people to resolve their debts. We offer a resolution, a settlement plan, and a payment plan for the consumers who are interested in clearing up their old debts / collections.
We provide all of our arrangements in writing to ensure we uphold our agreement. We do not believe in providing our physical address to ensure the safety of our staff. We do however, offer several different options for communication with us corresponding to our PO BOX address, email, telephone, or fax. We in no way are attempting to hide or deceive consumers. We are a registered, licensed, and legitimate company trying to offer consumers a voluntary option to resolve their personal debts.
msmontecarlo
USA#4Consumer Comment
Fri, August 10, 2012
This also could be a scam. I also heard about some of these scammers threaten to kick down the door to the victim's house. If I evee got in that situation I would tell the scammer " Go for it and then you will be greeted by my 9mm then the coroner will take you out of my home in a bodybag."