- Report: #22825
Complaint Review: nss magazine service center - newburgh New York
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Author Not Confirmed
Why?
nss magazine service center
PO Box 670 newburgh, 12551 New York, U.S.A.
Phone:
800-927-9578
Web:
N/A
Categories:
Business Rating:
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nss magazine service center ripoff, dishonest fraudulent billing newburgh New York
A year ago, I received an ad for a free magazine subscription when I ordered music from buy.com. It said that because I had purchased something from their company as a gift, I could get free trial issues on magazines of my choice. It did not say that I would be charged, and it did not say I needed to cancel it.
Now a month later, I checked my checking account and saw that 95.00 was debited from my account for magazine subscriptions I didn't order. On my bank statement, it gave the name and the phone number of the company. Well, I called the company and all I got was an recording. I couldn't get a human being on the phone to talk to about this. So I went to my bank and filed a complaint of unauthorized charges on my debit card, My bank told me I had to call NSS Magazine and work it out with them. So in frustration, I gave up.
Now the company has done it again! On 6-16-02, I checked my account. There were 2 charges: one for $52.00 and one for $23.00, making it a total of 75.00 and it was from this same magazine company.
I called the company and I got the same bull as before. It gave me an option to cancel my subscription and I did, however, it didn't indicate to me that my money will be credited back to my checking account. Folks I have been royally ripped-off!
iris
memphis, Tennessee
Now a month later, I checked my checking account and saw that 95.00 was debited from my account for magazine subscriptions I didn't order. On my bank statement, it gave the name and the phone number of the company. Well, I called the company and all I got was an recording. I couldn't get a human being on the phone to talk to about this. So I went to my bank and filed a complaint of unauthorized charges on my debit card, My bank told me I had to call NSS Magazine and work it out with them. So in frustration, I gave up.
Now the company has done it again! On 6-16-02, I checked my account. There were 2 charges: one for $52.00 and one for $23.00, making it a total of 75.00 and it was from this same magazine company.
I called the company and I got the same bull as before. It gave me an option to cancel my subscription and I did, however, it didn't indicate to me that my money will be credited back to my checking account. Folks I have been royally ripped-off!
iris
memphis, Tennessee
1 Updates & Rebuttals
anti
nyc,New York,
NSS=NewSub Services= magazinoutlet= SYNAPSE GROUP
#2Consumer Suggestion
Sun, June 16, 2002
If you got any unauthorized/questionable charges from this company, please even if they DID refund the charges, please fill complains at www.ftc.gov, at www.usps.com/postalinspectors and http://www.connecticut.bbb.org/commoncomplain.html On "paper" the Synapsy Group, the company behind all these names is a "clean" company! Why would anybody know from an "NSS" or from a 800 # on a credit card bill who are they? Synapse Group, Inc. 4 High Ridge Park Stamford, CT 06905 (P.O. Box 1660, New Burgh, NY 12551) Principal : Ms. Julia Brennan Manager, Customer Service Phone Number: (203) 595-8255 Fax Number: (203) 595-8249 Costumer service numbers: 1-800-884-3350 1-800-799 9939 1-800-944-0448 Doing-business-as names: Magazine Direct Magazine Service Center magazineoutlet.com NewSub Services Anti NYC New York EDitor's Comment below: Any time the BBB is mentioned, we give you the following NOTICE:
