- Report: #1396735
Complaint Review: Nuavive derma - Santa Ana California
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Author Not Confirmed
Why?
Nuavive derma
POB 5260 Santa Ana, 92704-0260 California, USA
Phone:
1-888-661-4611
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Nuavive derma Nuavive eye cream I ordered the free trail, Nuavive Anti Aging trial (shipping $4.95) and couldn't procede with being stuck with another $4.95 for Nuavive Eye Cream. I called the phone number and asked the Eye Cream not be shipped and charged to me. I was assured this would not be done. I received both products and charges. I did get a trial cancellation notice. Santa Ana California
I responded to the FREE sample (apparently TRIAL) of Nuavive derma anti aging cream. While on the web site
an offer for $4.95 (?) Eye Cream appeared. You could NOT CONTINUE with that product going on your order.
I immediately called customer service and told them I did not want the eye cream. I was told it would not be shipped or charged to me. I received the eye cream and was charged $4.95 for it So, that was $10 for shipping two item in the same size pachage. These two items total 1 ounce. I did get an email canceling my trial and SUBSCRIPTION (?). I will call my credit card company and request NO futher charges be accepted by this company.
