Started doing business with Nutech a few years ago, the sales rep was awesome and very competent. I really thought that NuTech was the answer to my organizations security and fire needs, which as the Director of the LP department really excited me.
My dreams of simplicity slowly but surely became a nightmare with NuTech being being the villain. Many promises were made by their president Greg Detardo, however they were not fulfilled. Technology that the president swore up and down the company used "all the time" fell on its face when implemented in my stores. I took it upon myself to do my own investigating and spoke with my sales rep who came clean and told me this was the first time they had attempted to fulfill a request of our nature. I then gave the president a chance to come clean (not telling him I knew the truth), instead he lied up and down saying they had done this for many clients yada yada yada B.S.!
The worst part came when we did an audit on materials used and labor hours spent on site, what our audit found was shocking! Ficticious parts being charged to jobs and many ghost hours being charged. When I confronted Nutech they could not give me a straight answer as to why, just a huge pile of compounded lies.
After pulling my business from Nutech, I spoke with some others in the industry who shared similar stories of dishonesty revolving around Nutech National, I wish I could say I was surprised. All in all, if you are in the market for a different security integrator or life safety provider look elsewhere.