Complaint Review: Nutra Lane - Arvada Colorado

Hi Edna-

It sounds to me like you are just another one of those people expecting something for nothing in life.  Gimme, gimme, gimme......no I dont want to pay for it.  Nutra Lane is a business not a charity.

You authorized a charge to your credit card without reading the contract in full before the authorization?  Now you want to blame the company for holding you to the terms of the contract?  Shame on you!  This is a classic case of "I didn't read it before I signed it".  The responsibility lies on you, not Nutra Lane.  I am not a lawyer but I do know that this would stand up in any court of law and the judgement would be for Nutra Lane.

As far as the RA number requirement.  90% of the companies that I have ordered products form online require one of these.  It is to ensure that your refund or credit is applied properly.  People like you are the reason these steps must be taken, to protect the company from being terrorized by irresponsible consumers.

I have ordered product from Nutra Lane and have returned it and gotten other products.  What they offer is actually a better deal than buying a $10 bottle of SlimQuick at WalMart.  Not ALL products and formulas work for everyone.  We all have different chemical makeups, therein lies the necessity for different formulas.  Nutra Lane offers you an opportunity to try their product risk free and to exchange until you find which of their products works best for you.

You are not a victim here, you are someone who lacks accountability skills.  Plain and simple.

Edna, We understand that you are unsatisfied with the promotion that you ordered from. The offer you ordered from is not advertised as a 30 day trial, this is a 21 day trial offer. I've included a copy of the terms and conditions of this offer below for your reference. If you determine during the trial period that you are unsatisfied with the product you can return the unused portion within the trial period and not be billed a thing. We also provide a 30 day money back guarantee which begins from the date of purchase; if you find that you are unsatisfied with our product you can return the shipment to us for a refund. We do require a return authorization number for all shipments returnedthis isn't intended to make the return of our products more difficult. This is to ensure that a customer's account is properly refunded. Unfortunately we have received orders returned with absolutely no information provided by our customer to properly credit their account. In your statement you indicate that you were in the process of returning your shipment. Please don't hesitate to contact customer service if you require any additional assistance with your order at 1-877-242-1376. Thank you, Supervisor Risk-FREE Trial Terms and Conditions: Start your Risk-FREE 21-Day Trial now to receive two, 30-day supply bottles of ResVer XP. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this product for yourself. When you notice significant results, do nothing. You will be billed the discounted price of $39.95 per bottle at the end of your 21-day trial period... a 43% savings! But, if you decide that ResVer XP is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from the date of purchase to return the unused portion of ResVer XP for a 100% refund of your purchase price (minus s&h). Plus, if you decide to keep ResVer XP, you will also receive a FREE membership in the ResVer XP Club. This means you won't have to remember to reorder, and you won't run out of ResVer XP right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you're scheduled to run out, at today's low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time. One Risk-FREE Trial per household. Additional requests will be charged $39.95 per bottle.

Edna, We understand that you are unsatisfied with the promotion that you ordered from. The offer you ordered from is not advertised as a 30 day trial, this is a 21 day trial offer. I've included a copy of the terms and conditions of this offer below for your reference. If you determine during the trial period that you are unsatisfied with the product you can return the unused portion within the trial period and not be billed a thing. We also provide a 30 day money back guarantee which begins from the date of purchase; if you find that you are unsatisfied with our product you can return the shipment to us for a refund. We do require a return authorization number for all shipments returnedthis isn't intended to make the return of our products more difficult. This is to ensure that a customer's account is properly refunded. Unfortunately we have received orders returned with absolutely no information provided by our customer to properly credit their account. In your statement you indicate that you were in the process of returning your shipment. Please don't hesitate to contact customer service if you require any additional assistance with your order at 1-877-242-1376. Thank you, Supervisor Risk-FREE Trial Terms and Conditions: Start your Risk-FREE 21-Day Trial now to receive two, 30-day supply bottles of ResVer XP. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this product for yourself. When you notice significant results, do nothing. You will be billed the discounted price of $39.95 per bottle at the end of your 21-day trial period... a 43% savings! But, if you decide that ResVer XP is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from the date of purchase to return the unused portion of ResVer XP for a 100% refund of your purchase price (minus s&h). Plus, if you decide to keep ResVer XP, you will also receive a FREE membership in the ResVer XP Club. This means you won't have to remember to reorder, and you won't run out of ResVer XP right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you're scheduled to run out, at today's low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time. One Risk-FREE Trial per household. Additional requests will be charged $39.95 per bottle.