- Report: #105921
Complaint Review: OAN Services - Northridge California
-
Author Not Confirmed
Why?
OAN Services
PO Box1175 Northridge, 91328 California, U.S.A.
Phone:
800-944-9646
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
OAN Services ripoff Illegal "Cramming" addition of charges to Phone bill Northridge California
Charges of $14.95 and $12.95 were added to my phone bill by 3rd party with no authorization. Local phone company has them listed as "Provider # 0625-0206" which I was tols was OAN Services, INC. and was for "Residentail Voice Mail" I would never authorize this charge in the first place, never mind that standard voicemail is included in my local phone service.
I am working at present with Public Utilities Commision of Ohio and my local carrier to resolve this issue. Also will be contacting company attorney and Ohio Attorney Generals office on Monday for possible legal action... who knows we might see a class action suit come out of this.
Steve
Columbus, Ohio
U.S.A.
I am working at present with Public Utilities Commision of Ohio and my local carrier to resolve this issue. Also will be contacting company attorney and Ohio Attorney Generals office on Monday for possible legal action... who knows we might see a class action suit come out of this.
Steve
Columbus, Ohio
U.S.A.
1 Updates & Rebuttals
Steve
Columbus,Ohio,
U.S.A.
Settelment.... Finaly
#2Author of original report
Tue, September 28, 2004
After many calls and about 3 hours on the phone I finaly got a human that was even helpfull. He was able to locate the information as to the company they were doing the billing for the "service" and a good contact #. I got through to them on the first try with only a 15 min wait. The company name is "Residental Voice Mail" and the supposed service they were providing was a 800 toll free #. After explaing to them that I did not want this service and never signed up for it they looked up my info and told me I signed up for it on the internet. I informed him that neither myself or my wife did so. He went through the account info and verrified Name, Address, phone #, email, mother's maided name and several other items. we found that the info he had on file was a cross between my wifes' and my info, and an email that matched nothing. He then agreed to cancel the account and apply a full refund back to our phone company with appologies. so at this point as long as the credit shows on our next statement... case closed
