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  • Report:  #731225

Complaint Review: Ocean Pools Round Rock Tx - round rock Texas

Reported By:
cigarzz - austin, Texas, United States of America
Submitted:
Updated:

Ocean Pools Round Rock Tx
4896 Engadina Pass Round Rock, TX 78665 round rock, 78665 Texas, United States of America
Phone:
512-225-4782
Web:
oceanpools-tx.com
Categories:
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DO NOT DUE BUSINESS WITH RICK

SALINAS OF OCEAN POOLS, aka oceanpools-tx.com,

austintexascustompools.com, 4896 Engadina Pass

Round Rock, TX 78665

Buyer

beware This guy is a Crook!!!!



This horrible experience started

mid November and now May 15, 2011 I have

to get another pool contractor to fix and finish this still unfinished job.

Rick Salinas is a smooth talker telling you how good of a job he will do, his

experience in Austin / Round Rock area and he has his own crews no

sub-contractors.

1st lie. He does not have his own crews ! He does not pay his subs! On 2

separate occasions sub contractors came to my door for payment and upon getting bids for another contractor to finish

this job, I was told by 3 or more people in the industry that most wont work

for him because this. 2nd lie.

45 days to complete the job. Almost 6 months later he has refused to finish the

job. Now I only paid as progress was done but he asked me for money to

purchase equipement. 3rd lie. Never

purchased the equipment. Told me he had it on numerous occasions, then 2

weeks ago said he was ordering the equipment??? I never received the

equipement. Every word that has come out of Rick Salinass mouth was a lie. After I hired a attorney who wrote a letter demanding they finish or be sued,

he brought in another contractor named Josh Salinas of  Dreamskapes (dreamskapes.com) (austin-poolbuilders.com) to try to

finish the job. Josh said all the right things but 1 month later virtually

nothing has been done. Josh stated he was always waiting for money from Rick

and that many of his subs would not show up for ridiculus reasons and that many

feared they would not be paid. Of the work Josh was responsible for ALL

MUST BE RE-DONE! The tiles were not put on correctly, not level,

not enough thinset to assure that the water would not leak into the gunite

behind. The concrete decking was poured to shallow to allow cool deck product

to be used to be level with the coping. They poured it as if we were using

stone not cool deck. Now more concrete must be poured to fix the job. The

grading of the deck was also wrong and concrete must now be cut to add drains.

The 2 different contractors noticed these problems a few seconds after walking

in the back yard. Incompatence!  The

bottom row of rocks for the waterfall must be redone because it was not

properly waterproofed behind. They were supposed to pour a concrete pad for the

pool equipment but actually put in some sort of concrete like plastic pad which

is a joke. They broke my neighbors fence and did not repair it. I am going to

great lengths to expose this crook so another unsuspecting family doesnt have

they dreams crushed by him. If you have any questions feel free to contact me @

(((REDACTED)))


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