- Report: #561827
Complaint Review: Ocean Star International - OSI International Shipping - Coral Springs Florida
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Author Not Confirmed
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Ocean Star International - OSI International Shipping
10880 Wiles Road, Coral Springs, 33076 Florida, United States of America
Phone:
954.753.4533
Web:
http://www.osishipping.com/
Categories:
Business Rating:
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Ocean Star International - OSI International Shipping http://www.osishipping.com/ Ocean Star International is a Scam. Don't trust them. Coral Springs, Florida
OSI is not a real company or a real corporation. It is a family business by a few guys down in Florida.
I was in a search of a good shipping company to ship my furniture from a storage in CA to France. OSI with all the good reviews and a competitive price ( which turned out to be all fake) was the one I chose to do this shipment for me. They quoted me a price of $2,700 to ship a studio worth of furniture and they said they would do this in 5-6 weeks. After I gave them access to the storage and they went and picked up my furniture and after 5 weeks they called me and said that it would actually cost me $5,100 to do this shipment and it would probably get to me in 2-3 months.
They said if I wanted my furniture back, I had to pay them $2,500 for the cost of picking up my furniture and when I said this does not sound right, they said "well you should have asked about the process before you gave us access to your storage".
Basically, it is now 4 months since they have all my furniture , they do not send me any contract for me to know what the charges are and why I have to pay over $5,000 , they have kept all my furniture as hostage , I have no idea where my furniture is.
If you are a lawyer and need to get in touch with me please feel free and I give you the more detail explanation with all the evidences that I have.
A Federal Marin Commissioner is also looking at this for me, but she told me that they have very very bad reputation and a lot of complaints against them and FMC is trying to suspend their license for their lack of honesty and ethics
1 Updates & Rebuttals
nKordestani
London,United Kingdom
What really happend at the end was very satisfactory...so please ignore my first report
#2Author of original report
Thu, March 11, 2010
After some miscommunication we finally resolved the issue. It turned out that I actually did have more volume than I was originally quoted for, but the length of time it took to get what is a called a Dock Receipt from the warehouse worried me and I may have jumped the gun and made some allegations before verifying all the facts. I was very upset about the fact the price had gone up so much, but after reviewing my quote and seeing the dock receipt, I now understand the difference in volume actually costs a lot more for the ocean freight, fuel, packing, loading, etc..
After doing some research, I found out the company is incorporated. You can check this out at: www.sunbiz.org and they are in good standing with the Federal Maritime Commission (FMC).
You can call and check with them at:
Federal Maritime Commission
800 North Capitol Street, N.W.
Washington, DC 20573
Phone: (202) 523-5807
After settling on a fair price, I received all my stuff in perfect condition and there was no loss or damage to anything. From what I saw on the finished job, I can tell that their operation is very professional and again I was very impressed with how the goods were packaged and received. I was a bit harsh initially because of the dispute we had in volume and the time it took to resolve it, but it all worked out fine in the end.
