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  • Report:  #9058

Complaint Review: Ocwen Federal Bank - West Palm Beach Florida

Reported By:
- South Bend, IN,
Submitted:
Updated:

Ocwen Federal Bank
1665 Palm Beach West Palm Beach, 33401 Florida, U.S.A.
Phone:
800-74-Ocwen
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am currently on my 3rd and final forberance agreement with Ocwen. I have made my payments on time and they are not posting them correctly and also billing me for more then the agreements were set up to be. Needless to say the bills come 2-3 days before the due date so there is no time to save the extra money, especially when your only drawing unemployment. No one can explain anything to you and when you ask to talk to a Manager or Supervisor there are none available. You can not even talk to the Escrow department because there is no phone number to be given out. I am trying to find a way to get out from under this company. They have done nothing but ruin my credit. Anyone have a good suggestion?

Click here to read other Rip-off Reports on OCWEN Federal Bank Financial Services


4 Updates & Rebuttals

Yes, the arrearage is frozen until you have the resources to pay

#20

Thu, January 10, 2002

They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Judy Turner Their relationship to the company: Consumer Suggestion Rebuttal: Yes, the arrearage is frozen until you have the resources to pay it, but OCWEN puts forth that you must pay it now. HUD put down a Servicing Agrmt. when they sold their thousands of loans to OCWEN that says that very rule. If your loan was with HUD formerly, file an "intervention request" and HUD has to step in and help you keep your rights.


Yes, the arrearage is frozen until you have the resources to pay

#30

Thu, January 10, 2002

They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Judy Turner Their relationship to the company: Consumer Suggestion Rebuttal: Yes, the arrearage is frozen until you have the resources to pay it, but OCWEN puts forth that you must pay it now. HUD put down a Servicing Agrmt. when they sold their thousands of loans to OCWEN that says that very rule. If your loan was with HUD formerly, file an "intervention request" and HUD has to step in and help you keep your rights.


I too have had the same problem

#40

Wed, January 09, 2002

They filed the following rebuttal to the above Rip-Off Report:

Their email: [email protected]
Their name: dr

Their relationship to the company: Consumer Suggestion

Rebuttal:
I too have had the same problem. I contacted an employee by the name of Michelle Mulraine email [email protected], I believe. However that is her name. She keyed in to my file to mail the statement "early" and it is. Now, I have a question, what do you mean your 3rd forbearance agreement. Good for 3 yrs, what? I too am in a forbearance plan. I pay the full amount and I pay the taxes and ins. myself, no escrow. The arrearage is frozen, until I have the resources to pay on it. Now, that won't happen, I
am now totally and permanently disabled.


you signed a note to promise them a repayment of the money borrowed - and OCWEN is simply asking for the promise to be kept

#50

Thu, December 13, 2001

They filed the following rebuttal to the above Rip-Off Report:

Their email: [email protected]
Their name: None

Their relationship to the company: Advocate

Rebuttal:
I am curious as to one statements that you made. If you know that the due date for the payment is approaching (and it is generally the same time each month), why would you need the bill notification to remind you? It all simply comes down to one thing and I think that the majority of people seem to forget this: you needed money to buy a house - you asked OCWEN
for the money - you signed a note to promise them a repayment of the money borrowed - and OCWEN is simply asking for the promise to be kept - plain and simple. As for not knowing when the payment is due - mark it on your calendar.

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