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  • Report:  #135518

Complaint Review: OCWEN MORTGAGE F.S.B. - Orlando Florida

Reported By:
- Colorado Springs, Colorado,
Submitted:
Updated:

OCWEN MORTGAGE F.S.B.
12650 Ingenuity Drive Orlando, 32826 Florida, U.S.A.
Phone:
800-746-2936
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
REFI WITH NEW CENTURY AND OCWEN FSB AND YOU WILL REGRET IT FOREVER

We acquired a refinance mortgage from new Century Mortgage in Irvine California who promptly assigned it to OCWEN FSB.

When we try to find out who the actual owner of the Mortgage is OCWEN FSB customer service agents refuse to provide that information.

When contacting them at Customer Service we reach NEW DELHI INDIA

Thats right! NEW DELHI INDIA!! they have people in New Delhi India answering their phones.

No Matter what we try, internet, fax, telephone, etc we are unable to reach OCWEN FSB

OCWEN FSB has successfully cloaked itself in a protective shroud

We finally contacted local sales agents for OCWEN FSB and their again refused to provide the answer as to who now owns our mortgage.

Their local sales agant stated that all they were permitted to tell us was that OCWEN did NOT own it

We tried New Century Mortgage in Irvine California but were told they had assigned thwe mortgage to OCWEN to service and that we would......have to contact OCWEN FSB

.........................................................

The loan originator for OCWEN FSB took forever. There were always daily changes and masses of confusion. Finally days after the deadline he gave us a (5) year fixed mortgage (but snuck in a prepayment penalty of (5) years at the siging table)

By the time we got to the siging table we had run out of time with our original mortgage company. We had no chance but to sign the mortgage document with OCWEN FSB

I believe that the numerous delays were used in order to place us in a comprimising position with our original lender to we would have no choice but to refi with OCWEN FSB or our payment to our original lender would be late!

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I CHARGE NEW CENTURY AND OCEWN WITH VIOLATIONS STATE AND FEDERAL LAWS GOVERNING MORTGAGE COMPANIES, FRAUD, CONSPIRACY, CONSPIRACY TO COMMIT FRAUD, AND BREACH OF CONTRACT

IF YOU ARE SEEKING A MORTGAGE PRIOR TO DOING ANY THING WITH OCWEN OR NEW CENTURY DO YOURSELF A FAVOR AND JUST SHOOT YOURSELF

IT WILL BE LESS PAINFUL

Carl

Colorado Springs, Colorado
U.S.A.


1 Updates & Rebuttals

Jim

Mesa,
Arizona,
U.S.A.
Suggestion on finding who purchased your mortgage

#2Consumer Suggestion

Fri, March 18, 2005

Carl, I am a sales manager for a mortgage bank. Look at the final document package you signed. If the company that did your loan new who it was being sold to at the time you signed the documents, that information should be in there. If they didn't know for sure who it was going to when you signed, and has been sold since then, you should have been given notice of who it was sold to. You have a legal right to know who purchased your note and the purchaser and servicer may very well be 2 different companies. If the company that did your refinance won't tell you who purchased the loan, get an attorney. One last bit of advice for you and whomever else might read this. NEVER EVER SKIP YOUR MORTGAGE PAYMENT!!! I don't care what the loan officer tells you. Make the payments!!! The worst case that could happen in this situation is that your payment doesn't get posted to your account prior to funding date. All that means is the payment you sent get's sent back to you. I have never told a client to not make there payment and any loan officer who tells you otherwise is NOT working in your best interest. Also, regarding the pre pay penalty. Almost every loan out there has a pre payment penalty of some kind today. Or you pay more fees and or higher rates. One way or the other, these investors are NOT your friends. They are in this business for one reason only, money!!! So read the full terms of the pre pay penalty. It may not be as bad as you think. Chances are, the penalty may only apply if you refinance again in the next 5 years. It may not even apply if you sell the house and it most likely allows for you to pay extra to your principle, most are up to 20% extra, per 12 month period during the term of the penalty. I really need to start my own mortgage consulting business. Let me know if you have any other questions. I'll help as much as I can. Good luck.

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