I ordered a "free trial" of 2 skin creams, postage only. After 15 days, a subscription would be automatically started to supply me with monthly refills for $79.95/ each cream. Order dated 5/09/17. Credit card was charged $79.95 for each cream on 5/16/17, 7 days after order. Talked to Tiffany about order, but she hung up after 15 minutes. Could not reach anyone after that. Transaction was by phone. Gave them my credit card for shipping charges only, $2.95 and $4.95.