Complaint Review: Ojas Enterprises LLC - Newburgh New York

I am Lula Conway-Yuce.  Early morning July 15, 2015, my banker telephoned me about a fraud alert, and ask if I had authorized $79.95 on my card, and I said no.  Immediately they blocked all transations from that card. This means I had to get to the bank, to get a new card, and call all automatic payments to give them the new number.

However, later that morning, I learned: that the $79.95 withdrawal was from "Ojas Enterprises LLC" and they LIED to me!  That's how I ended up with their aloeVella cream; and, it's the reason I'm writing to the Ripoff Report!

On June 30, 2015, I talked to a A young lady from the above company, trying to sell me their cream. Immediately I said to her. "You are speaking to me about the wrong type of product, because my skin is very sensitive, and I can not use many types creams on my body, especially my face, and for that resaon you're wasting your time".

My explanation was all to no avail.  She, (the name I can't remember) went on speaking, explaining how sure she was that their product would not irritate my skin because it's all natural, and that she also has sensitive skin and uses nothing but aloeVella for years and it has never irritated her skin.  She also said that they have many customers with sensitive skin and have never had any complaints about their cream.

At this point, I started asking question about the price and payment plan.  She said, "I could send you a trial bottle for $4.95, to use morning and night for 15 days to make sure it doesn't irritate your skin.  If it does, call for a customer refund number to return it within 15 days.  If you keep it, we will bill your card $79.95 for each shipment.  I said to her, "I will only consent to the trial bottle for now, and if I like the product, I will call you within 14 days to continue the order." Right now, you have my $84.90!

Unbelievably surprising, the trial bottle was not delivered to me until 6 days later.  From June 30, 2015 when we talked, to July 6, 2015.  For sure, I was not going to try the product at that time, because it was too late.  Eight (8) days was not enought time for me to be sure the cream was good for my skin.  Therefore, soon after my banker called, I quickly packaged the cream in it's box and went to the Post Office to mail it.

I went back and got on my computer to write a complaint and search for a complaint report site to report Ojas Enterprises LLC as a RIPOFF company!

Later, I called Ojas Enterprises to get my money back.  A man answered the phone and I told him my name and why I called.  He immediately tried to push me into keeping the product for 30% of the price.  I repeated absolutely NOT, you have your product, and I want my money back!  But he kept trying to make me take his deal and I kept saying NO, and I didn't like it.  He went on and on and understood he was irritating me and changed his subject. Then said, "You will have to wait 50 days to get a refund!  I almost fell out of my chair, and said, I never heard of such a thing, and the phone went dead!  I called back two times but no respond.

Later, I called a third time and another man answered the phone who called himself Jose.  I explained who I was and why I called again.  He said, "You called sometime ago" and I said yes I did.  Unfortunately, he was a repeat of the other guy, but offered 50% of the price to keep their cream.  I said NOT A CHANCE, I only want my $84.90, and I want it NOW!  But he, as the other one, just didn't want to give me back my money, which they took sooner than they should have.  Then: yes, you guest it, He said, "You will never get a refund before 50 days!  I hung up!

Thank you,