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  • Report:  #1241802

Complaint Review: old republic home warranty - san ramon Georgia

Reported By:
jack - peachtree city, Georgia, USA
Submitted:
Updated:

old republic home warranty
p.o. box 5017 san ramon, 94583 Georgia, USA
Phone:
(707) 224-3365
Web:
www.orhp.com
Tell us has your experience with this business or person been good? What's this?

Plan does not provide services detailed in plan. 1.Stove blew up in April, Not operable. Plan waited 3 weeks before paying for a new stove. We had to eat out every meal. 2. In May, air conditioner was not working properly. Heat in the home is 82 degrees most afternoons and evenings. My wife is sick and cant take the heat. 3. Two technicians from Old Republic came out and put Freon in the unit each time as I watched them. Units leak Freon when they are shot; it is 15 years old and both technicians said that was about the life of the unit. One cleaned unit and charged me $129 in that it was not covered. 4. Old Republic sent another technician who said a bigger unit is needed. He told my wife, who has stage 4 terminal cancer, that the existing unit was shot. Of course, Old Republic says that the unit is fine and that they will not pay for it at all. 5. I retained an independent heating and air person who told me the unit needed to be replaced. He took the cover off and showed me where it was leaking oil all over the ground. It is also making a loud hissing noise. He also showed me that the unit had not been properly cleaned, although I paid the Old Republic contractor out of my own pocket. 6. I had 4 separate firms come in to give me bids. All said the unit needs replacing. I have called Old Republic many times including today. They refuse to pay anything at all toward the new unit. 7. I am replacing the unit tomorrow. I can wait not longer.

 



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