I bought numerous coin packages starting on the 8th of July 2015 and did not receive the amount I should have. Also
I was missing one that I had bought for 2.99 I did not receive.
i was at VIP level of the red ruby and they took that away from me and demoted me back to the blue sapphire, which made me loose a lot of points.
i tried getting in touch with them but have found no way.