- Report: #473558
Complaint Review: Omega E-Supplements - New Jersey
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Author Confirmed
Why?
Omega E-Supplements
www.omegaesupplements.com New Jersey, U.S.A.
Phone:
201-282-5913
Web:
N/A
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Omega E-Supplements Fails to send order Internet New Jersey
Similar to other RipOff Reports that I found after the same thing happened to me, I placed an order from Omega E-Supplements online and never received the items (vitamins and supplements) I ordered. My credit card was immediately charged for the order when I placed the order. I contacted the company multiple times via both e-mail and telephone (leaving voice messages) over a few weeks.
I did finally get one e-mail reply indicating that the items were in stock and my order would be sent out with priority shipping that same day but a week later it had still not arrived. I again sent e-mails and left voice messages, which included explaining why I urgently needed to receive the supplements I ordered and got no response, despite providing multiple ways for them to reach me. I contacted my credit card company and disputed the charge (showed up on bill as being from "Nutritional").
I ordered the same items from another online comany and received them in less than a week which had been my experience with other vendors in the past. The lack of response from Omega and inability for them to fulfill/send orders in a timely manner while immediately charging customers is unacceptable. Omega E-Supplements takes orders, charges customers, but apparently does not send the items.
ACarr
Unavailable, Virginia
U.S.A.
I did finally get one e-mail reply indicating that the items were in stock and my order would be sent out with priority shipping that same day but a week later it had still not arrived. I again sent e-mails and left voice messages, which included explaining why I urgently needed to receive the supplements I ordered and got no response, despite providing multiple ways for them to reach me. I contacted my credit card company and disputed the charge (showed up on bill as being from "Nutritional").
I ordered the same items from another online comany and received them in less than a week which had been my experience with other vendors in the past. The lack of response from Omega and inability for them to fulfill/send orders in a timely manner while immediately charging customers is unacceptable. Omega E-Supplements takes orders, charges customers, but apparently does not send the items.
ACarr
Unavailable, Virginia
U.S.A.
