Complaint Review: OMEGA RELOCATIONS - Miami Florida

OMEGA RELOCATIONS INC. Company agrees to transport shipper's packed goods to the ocean or air terminal for shipment to the port of final destination and acts only as shipper's agent with respect to the transportation of said goods and does not act as a common carrier.

The shipper authorizes the Company when in its opinion, it shall deem advisable to employ the service of any steamship line and / or any other certified common carriers (s) to transport the property to destination herein designated.

Shipper must give Company shipping instructions in writing. Company shall not assume any responsibility for any delays or omissions to shipment if such instructions were not given in writing.

Shipper must provide Company with a complete list of items to be shipped and make sure with all suppliers that same was delivered to Company prior to shipping date. Company will not assume any responsibility for any items not shipped if such list was not given or any items received after agreed shipping date.

Estimate is provided by Company as a guideline only and is based on information provided by customer. Final cost will be determined when actual packing is completed and dimensions obtained according to rate agreed.

The shipper shall pay the freight and any and all other lawful charges accruing on said property prior to the movement of the goods. The company shall have a lien on the goods for all freight and charges and any sums that may be due it under this agreement.

This quotation is valid for a period of 90 days only from date of signing the agreement both by shipper and by company.

For pick-up date, Company must be notified 4 weeks in advance. For packing, 4 weeks and for shipping 4 weeks.

Since ocean freight rates are beyond our control, this quotation is based on the prevailing rates and surcharges currently in effect by the ocean carrier and transportation companies. Any increase or surcharge as assessed will be added to the price.

Shipping time is approximate and the Company is not responsible for any delays caused by highway problems, steamship line schedules, over booking, technical difficulties in equipment or vehicle, strikes, port authorities, labor problems at the origin or destination and / or any other problems beyond our control.

Rate is based in consolidation and therefore Company cannot be held responsible for exact shipping dates.

The Company shall not be liable for any losses or damages to shipper's goods caused by acts of God, public enemies, authority of law, labor troubles, riots, the elements, acts of default by shipper or others causes beyond company's control. The Company will not be responsible for loss or damage to goods by fires, or moths, rust or deterioration by time while in its care and possession, or while being transported or transferred to a railroad car or steamship.

When receiving items on behalf of customers the Company is not responsible to open cartons and check contents but it is only responsible for the number of pieces.

Company is not responsible for shipment of the following items: Valuable papers, stamp collection, coin collection, valuable jewelry, pressure spray cans, inflammable items, liquid bleach, opened liquid glass bottles, excessive food staples, fire arms, live plants or seed, broadcast equipment (including walkie-talkie), new building material, acids, etc. or subsequent damages which may be caused to other items in shipment by contamination from same.

Shipper must provide an all risk marine insurance at his own expense with an endorsement to cover the complete cost of his merchandise while being stored, consolidated and in the care of the Company. Company shall not be liable for any damage in excess of the amount of 30 Cents per cubic foot. Shipper must in addition supply insurance coverage at his own expense for transportation of the goods from his house to port of origin and from port of destination to his house, including transit time.

That claim for any loss or damage must be presented within thirty (30) days from date of arrival of shipment at destination. If goods are place in storage, claim, if any, must be made before storing.

The Company cannot be held responsible for any advice or information given regarding custom regulations, port fees etc. at port of destination.

Any laws or regulations imposed by authorities at origin or destination which affect the options in the contract and the rate will void the contract. The company and shipper will have to renegotiate the terms of agreement.

The contract represents the entire agreement between the parties hereto and cannot be modified except in writing, and shall be deemed to apply to all property which company may store, pack, transport or ship for the shipper's account.

THIS AGREEMENT IS SOLELY BETWEEN THE SHIPPER AND OMEGA RELOCATIONS INC. X Customs regulations, Residency requirements, Port fees and Tax Laws differ in each country and are subject to periodic change. OMEGA therefore can only offer guidance but cannot be responsible for mis-advise. Please contact the consulate or embassy representing the country to which you are moving to determine the applicable rules, regulations and laws to which your shipment will be subject.

OMEGA RELOCATIONS INC. in acting as your shipping agent is contracted to performs moving and shipping services only. Our charges cover shipping and related services. Taxes and other Government assessments are the responsibility of the customer.