- Report: #491346
Complaint Review: Omnitrace Corp - Boca Raton Florida
Reported By:
Rosannat -
Philadelphia, Pennsylvania, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Omnitrace Corp
23123 State Road 7 Boca Raton, 33428 Florida, United States of America
Phone:
5614708989
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Omnitrace Corp Find Relatives, Lost Relatives, Adoption, Search family members Omnitrace is HORRIBLE Boca Raton, Florida
Omnitrace is an unethical and a scam company. They prey on people looking for relatives! When contacting Omnitrace I was advised per my case (looking for grandmother) and that it was not an adoption the case would take 3 months at most. I of course was called numerous times before I paid the $1300. Once they charged my card I did not hear ANYTHING. I then called the company back only to have a rude assistant ask me why am I calling and I should be receiving information (which I was never advised of). I then received a contract 2 weeks later advising me that it would take up to 1 year and I would have 3 correspondence with them per year (after 90 days). I signed the contract (because I already paid) and sent the package over night. I then received an email a week later advising they had begun.
Every time I have contacted the company it has been an automatic response, and to be patient. I was contacted by Chris in research, only because I am now complaining and want my money back.
This company is a scam. For a company to take money upfront, not disclose their policies and each case be $1300. Is a SCAM!!!
1 Updates & Rebuttals
ChrisM
Boca Raton,Florida,
United States of America
Great News - Case Solved!
#2UPDATE Employee
Wed, November 18, 2009
We are very happy to report that we were able to solve Rosannas case. Below is one of the many testimonials Rosanna has posted about OmniTrace.
Omnitrace is an exception company!
I was looking for my grandmother for over 7 years. I exhausted all resources before contacting Omnitrace. The initial upfront fee is a sticker shock, but, worth every penny. I would never have found out the information that they have provided to me without their assistance and help. Chris Maione is outstanding. He is the best researcher in the business. I hired 3 private investigative firms before Omnitrace and they came up with absolutely zero. They found a woman that for over 50 years had no paper trail and had changed her name. Now my mother has a large extended family in which she is looking to build relationships with. They have changed our life.
