- Report: #727503
Complaint Review: OMS Office Master System - Los Angeles California
Reported By:
Brandon -
Los Angeles, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
OMS Office Master System
Los Angeles, 90058 California, United States of America
Phone:
Web:
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OMS Office Master System Los Angeles, California
Office Master System aka, "OMS" an ERP solutions software that is SUPPOSED to help enterprising businesses grow. Is NOT what this is. I bought the windows version of OMS about 5 years ago. I've noticed I had problems with keeping the inventory numbers true. With this software I find myself doing the redoing the whole entire inventory almost every two weeks. Lots of problems in the accounting also. I had a friend look into the structural part of the software, he told me its probably the most prehistoric databases he has ever seen. Its very complicated and at user-friendly level, obsolete. I thought since to do an entire move to a brand new ERP software, it'll take months, so I stuck to it because the last thing we couldn't afford to lose was time, and time is sales. I did further research into why my $10K-15K software was messing up and found out that for good ERP software, investments up to $100K, was wasn't rare. I've gotten insider information about the software and guess what? I wasn't the only one, let alone, the only "ones" there were many who had the same problem. Customer Support was probably the worst. Most of them can't speak proper English and they never return your calls. If they can't find the problem, they usually blame it on you and say something like "oh its probably someone on your end that doesn't know or didn't know" and on and on and on. I got to know the V.P. of the business. I was told that for the "Magnitude" of the business which my gullible side believed (15 employees) can only be contained with a "sequel" version of OMS. Now with the sequel version, you will be told that there are many great features like PDA order receiving and E-Commerce interfaces
