- Report: #394441
Complaint Review: On Time Digital - Brooklyn New York
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Author Confirmed
Why?
On Time Digital
1151 McDonald Ave Brooklyn, 11230 New York, U.S.A.
Phone:
877-422-5115
Web:
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On Time Digital They ripped me off on $60 for a restocking fee when their cameras were faulty Brooklyn New York
I ordered from this company and the cameras they sent were faulty. Their LCD screens were extremly blurry. When I tried to return the cameras, it took me 3 days just to speak to someone. They did not want me to return them. When I finally received a RA number, I had to pay for overnight shipping since it had already been 3 days. I paid the shipping, and was supposed to receive a full refund. They did not give me the full refund. The didn't refund me $60 and they said it was for a restocking fee. I was told my 2 different individuals that I would not be charged for the restocking fee. They said the cameras were not faulty even though I took them to Best Buy and asked a sale associate if this was the way it was supposed to look. He said no, and that these were faulty. When I called the company to about not receiving the full refund they said "OH WELL" and hung up. Do not ever order from this company!
Jenny
Atlanta, Georgia
U.S.A.
Jenny
Atlanta, Georgia
U.S.A.
