- Report: #348927
Complaint Review: Onlinebiz - Internet Nationwide
-
Author Confirmed
Why?
Onlinebiz
onlinebiz.com Internet, Nationwide, U.S.A.
Phone:
800-749-3304
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Onlinebiz charged my credit card for the last three (3) months Internet
Online biz has been charging my credit card for the last 3 months for services that I have not received nor know anything about.
On July 8, 2008 I was checking my credit card statement and saw a charge for online biz for 129.85. I called their 800 number (800-749-3304) to inquire what the company was. I was put on hold for 10 minutes & then was disconnected.
I called my credit card company & ask about the charge & the company. I do not nor have any recollection of ordering anything from them. My credit company also told me that I was charged 34.95 the month of June & 1.95 in the month of May.
I requested a dispute on the charge & have begun the process.
Afterward I called once again Online biz to inquire about the company & their services or product hoping that customer service would resolve this dispute. I was cut off mid-sentence when I explained , then disconnected again.
I called back & spoke to John & told him about the charge & ask about the company's services and/or product. He explained then transferred me to Chris their fraud investigator. He was abrupt, rude, accusatory, and kept talking over me, not allowing me to speak. In frustration I told him I had already put in a dispute w/my credit company & he got even nastier & hung up on me.
I called back to speak to a supervisor and Chris picked up the phone & told me he was the supervisor & not to call this number again & I was being blocked.
I still don't know what this company does or what product it sells. I never received any services or products from this company & have been charged consistently for nothing. Whatever they do is a scam & I refuse to be intimidated or bullied by this Chris character!! Beware of this company....they are a rip-off!
Edith
St. Petersburg, Florida
U.S.A.
On July 8, 2008 I was checking my credit card statement and saw a charge for online biz for 129.85. I called their 800 number (800-749-3304) to inquire what the company was. I was put on hold for 10 minutes & then was disconnected.
I called my credit card company & ask about the charge & the company. I do not nor have any recollection of ordering anything from them. My credit company also told me that I was charged 34.95 the month of June & 1.95 in the month of May.
I requested a dispute on the charge & have begun the process.
Afterward I called once again Online biz to inquire about the company & their services or product hoping that customer service would resolve this dispute. I was cut off mid-sentence when I explained , then disconnected again.
I called back & spoke to John & told him about the charge & ask about the company's services and/or product. He explained then transferred me to Chris their fraud investigator. He was abrupt, rude, accusatory, and kept talking over me, not allowing me to speak. In frustration I told him I had already put in a dispute w/my credit company & he got even nastier & hung up on me.
I called back to speak to a supervisor and Chris picked up the phone & told me he was the supervisor & not to call this number again & I was being blocked.
I still don't know what this company does or what product it sells. I never received any services or products from this company & have been charged consistently for nothing. Whatever they do is a scam & I refuse to be intimidated or bullied by this Chris character!! Beware of this company....they are a rip-off!
Edith
St. Petersburg, Florida
U.S.A.
1 Updates & Rebuttals
Edith
St. Petersburg,Florida,
U.S.A.
Online Biz / Scotsdale, AZ/ No Physical Address
#2Author of original report
Wed, July 09, 2008
Just called Online Biz for an address. Was told that they don't have a physical address. But gave me P.O. Box 27305 Scotsdale, AZ 85255 Also asked for President of company & was told there is no President. Ask for owner was given the name of Amy. Asked for last name & was told they were not permitted to give out last name. Pretty shady if u ask me...
