- Report: #1469439
Complaint Review: onlinecitytickets.com - Internet
-
Author Not Confirmed
Why?
onlinecitytickets.com
Internet, United States
Phone:
1.800.854.2196
Web:
onlinecitytickets.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
onlinecitytickets.com los angeles tickets Intentionally Deceptive Website - Overcharged by over 400% Internet
I recently bought tickets to a concert from onlinecitytickets.com. They are a ticket reseller, which they do acknowledge. They also acknowledge that the price that they are charging may be more than the face value of the ticket, which is fine, since you would assume that they have fees added in. I ordered 2 tickets at a price of about $150 each, so expecting to pay about $300. During the course of the ordering process, they added over $100 in fees to this total. Let me be clear, this is not shown at the beginning of the transaction, it is done at an arbitrary part of the process so that you don’t notice it. Then they ask you to fill out a survey of your experience before you realize the fees that have been added in, so of course most people will give positive feedback at that point.
It’s was only after I did this that I received an email with the total, which was over $400 in my case. A few days later, I received an email with the tickets for the event, and the face value of the tickets is approximately $50 each for a total of $100 for the pair. That means I ended up paying 4 times the face price of the tickets. It is clear to me that the website is intentionally deceptive in its configuration as they could just as easily tell you the fees upfront. I contacted the company and was basically told ‘too bad’. I contacted my credit card company and they are looking into it, but I’m not hopeful about that either. Beware of this company!
