Ralph
annandale,#2Author of original report
Sun, February 11, 2007
I realize that Onrebate manages the rebate offers but in my opinion that does not absolve Tiger Direct which sold me a useless software product with a 100% rebate as part of a bundle. Tiger Direct was pathetically unhelpful in getting this issue resolved and therefore I will certainly NEVER shop with them again. I was told by a Tiger rep that they would reimburse me and when no credit was issued to my card 2 weeks later, I called Tiger back and they then said they would NOT reimburse me...well you know what...play all the games you want Tiger...you outright lied to me, but that's the last of my money you will EVER see! That's the beauty of the internet, plenty of competitors to choose from. Of course I will never buy a product with an OnRebate rebate, but I will also continue to warn coworkers and friends to avoid the shoddy customer service of Tiger due to their deceptive and incredibly callous business practices. Any time that I hear of Tiger or OnRebate in the future, you can rest assured my comments will not motivate the consumer to pursue business with your companies. I do have a happy ending though. AFTER 37 WEEKS (not 10 like promised), Yes I did receive my 2 checks. THANK YOU Onrebate for making me waste a ton of MY time and energy pursuing my money. I do not know of many business that can perform so poorly and still survive. If I was 27 weeks late I would be out of business, maybe Tiger should consider a firm more capable of supporting their business needs. I am still filing complaints with your respective Attorney Generals and any other consumer rights organizations so that other consumers can have some legal recourse to reclaim their money held hostage by fraudulent and deceitful rebate companies.
Daniel
Boca Raton,#3UPDATE Employee
Fri, October 13, 2006
Dear customer, We would like to assist you with your rebate issues. Please contact us be e-mail at [email protected] and we will gladly resolve any rebate payment that you have an issue with.