- Report: #225526
Complaint Review: Onrebate - Tiger Direct - Miami Florida
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Onrebate - Tiger Direct
onrebate.com Miami, 33144 Florida, U.S.A.
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Onrebate - Tigerdirect gets rip off once again Miami Florida
I purchase a 17 monitor from Tigerdirect which came with a $70.00 rebate which is handled through Onrebate.com. I received the monitor fine, but that is where fine ended! I gathered all of my rebate information and printed all of the appropriate forms, I had the proofs of purchase, my online receipt from tigerdirect and online statement from paypal. I sent them the paypal statement as well as the online invoice which I received from Tigerdirect. I signed the paper work and made sure that everything was in order.
I sent my paper work and my signature to Onrebate.com everything that was done online through Onrebate.com was accepted, but a week later I received an email stating that my rebate was denied because I did not include an original invoice or packing slip. Since this is an online purchase, tigerdirect does not mail original invoices and there was no packing slip on or in the box.
Tigerdirect and Onrebate.com have both been contacted and sent numerous emails explaining my situation and asking for help. They have my money and care nothing about helping! They are partners and together I feel that they have deceived me and many others by making it virtually impossible to get an honest rebate.
I am preparing to file complaints with the attorney general, the better business bureau, and I am going to try to see if paypal can get involved. This clearly seems to be a dishonest way of doing business.
Timothy
Louisville, Kentucky
U.S.A.
I sent my paper work and my signature to Onrebate.com everything that was done online through Onrebate.com was accepted, but a week later I received an email stating that my rebate was denied because I did not include an original invoice or packing slip. Since this is an online purchase, tigerdirect does not mail original invoices and there was no packing slip on or in the box.
Tigerdirect and Onrebate.com have both been contacted and sent numerous emails explaining my situation and asking for help. They have my money and care nothing about helping! They are partners and together I feel that they have deceived me and many others by making it virtually impossible to get an honest rebate.
I am preparing to file complaints with the attorney general, the better business bureau, and I am going to try to see if paypal can get involved. This clearly seems to be a dishonest way of doing business.
Timothy
Louisville, Kentucky
U.S.A.
1 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#2UPDATE Employee
Mon, July 23, 2007
Dear Customer: We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at [email protected] with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible. Sincerely, Alex Tiger Direct Customer Service/Web Response
