Complaint Review: OnRevenue.com Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. OnRevenue.com experience running thousands of online campaigns for patient acquisition and patient engagement for medical clinics with typical patient acquisition costs anywhere from $6 to $26 per new patient in most US areas. Acquire New Patients and Improve your Online Reputation with Secure HIPAA Compliant Online Apps with OnRevenue.com. OnRevenue.com has cloud based HIPAA compliant software is simple - Palo Alto California

REVIEW UPDATE: June 1, 2018: OnRevenue.com remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. OnRevenue.com is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, OnRevenue.com has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, OnRevenue.com has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever OnRevenue.com remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected].

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to OnRevenue.com for its full commitment to quality customer service.

Ripoff Report's discussions with OnRevenue.com Inc have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. OnRevenue.com Inc listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Onrevenue's executive team, employees are dedicated to 100% customer satisfaction. We confirm that you will have access to dedicated account managers. If you are ever unhappy with our apps or service, you can cancel with a 30 days’ notice. We pledge to take care of you as a customer.

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Salem Khan during an onsite inspection held by a third party verification company with no biases towards OnRevenue.com.

OnRevenue provides HIPAA compliant application for medical clinic using a secured cloud based system. The platform they provide take roughly 20 different methods of promotion and unifies them for easy use and effective marketing. Salem Khan stated the following about his company, "we replace four to five vendors with a single vendor...this saves money for medical clinics and generates better results for patient acquisition and engagement."

Leads for OnRevenue are primarily obtained through referrals from existing customers, "we give existing customers a discount if they refer us to other people, and that generates more customers for us than any other way." OnRevenue offers their services to medical clinics that has anywhere between 5-20 providers. These businesses are provided with information on how OnRevenue will benefit their marketing strategies. Once a business decides to proceed with the services they are assigned a dedicated account manager who can help them with any questions they may have about the platform.



CUSTOMER CARE & COMPLAINT RESOLUTION – ONREVENUE.COM

During the onsite interview Mr. Khan was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Khan expressed that earlier in their business they faced issues with Billing. They use to provide invoicing service and customers had to prepay for 1 year of service. This caused issues with businesses and now, "all service is month-to-month and customers can cancel anytime with a 30 day notice."

When asked to comment on complaints posted on Ripoff Report's website Mr. Khan expressed that the post was not made by a customer, but was posted by an ex-employee who is now a competitor to their services. In order to further assure future and current clients OnRevenue is HIPAA compliant, a platinum vendor for Urgent Care Association of America, and boast over 50 different positive Goggle reviews.

When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Khan stated, "now every customer has a dedicated account manager. The human touch makes a big difference. So rather than calling an 800 number they have the account manager's cell phone number, and personal email so they can contact them directly."

OnRevenue is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "we are dedicated to customer service and if there is an issue with our service, we want to know about it. We will take care of the complaint."



ONREVENUE.COM – STATEMENT FROM THE COMPANY

" Laura K.- Urgent Care PA - I have been thrilled with OnRevenue's service. There have been times where I have had problems, questions, and have opened MANY tickets, but the team has always gone above and beyond to address my concerns. They have frequently created a new feature or added an update to their tools simply because I asked. They consistently make updates to make their features more streamlined. They are always on top of new trends in the digital marketing world and are currently working on new ways to make their services as mobile friendly as possible. I highly recommend OnRevenue's service, and make sure that you take advantage of ALL of their fantastic apps.

Direct of Opertions - Betsy C. Family Care Centers AL - 8 Locations - Technology can always be frustrating but OnRevenue has made managing multiple websites for multiple facilities a lot easier! They've been flexible in creating a package of services that we want to use at a price point that works for us as a start-up company. Their CEO has been a part of nearly every one of my account reviews, and has personally reached out with suggestions or new ideas so I can make the best decision for my business. My account manager, Veronica, has been great to follow up with me and to make sure I'm utilizing their services to the best of my ability! The team at OnRevenue has slowly become a part of our company's team too! BOOM!

OnRevenue.com Inc's Clio Medical Clinics - Scott B. MI . We started with OnRevenue for our Urgent Care about one year ago. We have seen our volume increase from an average of 28 patients per day to 46 patients per day. When asking patients how they have heard about our urgent care we found our newspaper and TV advertising were doing very little to bring in new patients. Patients have overwhelmingly reported they have seen our ads on Google or have simply searched Google for the nearest Urgent Care. OnRevenue has made certain that our Urgent Care always lists first on Google search which I believe has had a significant impact on our growing business. I'm opening a second Urgent Care and have again hired OnRevenue. OnRevenue.com Inc takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "OnRevenue takes employee satisfaction seriously as well. We provide environment for our staff to take their technical skills to the next level. Projects are not easy, but staff are encouraged to find better ways deliver an awesome solution to our customers. "

Ripoff Report was pleased to learn that OnRevenue.com Inc's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM ONREVENUE.COM

OnRevenue.com Inc recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, OnRevenue.com Inc has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with OnRevenue.com Inc recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, OnRevenue.com Inc has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. In summary, after our review, which included discussions with the executive team, Ripoff Report is convinced that OnRevenue.com Inc is committed to quality delivery of services resulting in total client satisfaction. , Ripoff Report is convinced that OnRevenue.com Inc is committed to quality delivery of services resulting in total client satisfaction.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that OnRevenue.com meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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