Consumer Beware! Open sky credit card doesn't investigate identity fraud. They consumer fill affidavit that are meaningless. I was notified by their fraud department in September about unusual account activities via a letter in the mail. The card was shutdown immediately upon receipt of the letter. I sent the affidavit 4 time just be sent a letter that states."We are unable to assist you, you may contact the vendor directly." This case involves a PayPal account that I never opened and a vendor I never had any dealing with and I had notified paypal they shut the account down because the credit card did not match the name of their user.
Now here the kicker of all this I had notified the company to return my funds. Instead of the funds being returned a late charge was placed the account. That ended up being credit back. I have asked for my security deposit and the 270.89 from the charges to be back to me. A get a excuse everything I call. From card services is a third party vendor and nothing to do with the refunds or fraud cases. We just give to opensky. I want my moneyback. Don't use this company because it is a fraud just taking your money.
Marcia
Phoenix,#2Consumer Comment
Wed, July 05, 2017
I am fighting with open sky at this moment, they don't do their job, they made me pay for fraudulent charges, which is illegal. I worked hard on my credit to buy a house this year or april next year, my credit score was 738-40, and because of their fraud and negligence it dropped by 80points. I been sending them documents since April of 2017, and today is July 3rd of 2017, I never ones had a call from OpenSky, I call many times and all they do is transfer me back and forth, I am looking into a class action lawsuit because there are many people that been scammed by Open Sky. It is very important that you keep all your documents because you will need it.